Overview
The Talent Acquisition Operations team is seeking a dedicated HR Services Representative to join our dynamic team. This role will be based at our corporate headquarters in Ramsey, New Jersey, with the flexibility to work remotely on Fridays.
Responsibilities
Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions and tasks
Receives and responds to requests concerning HR policies, procedures, and programs utilizing strong verbal and written communication skills
Appropriately routes requests from employees to centers of excellence for additional information, when necessary
Responds to employee and manager inquiries via online resources and / or telephone
Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc.
Inputs employee personal data into human resources information / computer system (HRIS) database and / or documents activities as requested
Understands and uses appropriate discretion on all confidential and private information, as required by KM Policies and the law
Identifies issues, challenges, and problems proactively and escalates them appropriately to management
Uses basic problem solving skills to identify root cause of issues, challenges, and problems and develops suggestions on how to solve them
Qualifications
High level of customer service and empathy
Ability to learn Konica Minolta Human Resources knowledge - policies, procedures, programs
Basic project management skills in order to maintain and update program / project execution documents
Interpersonal and communication skills that drive positive, meaningful, and trusted interactions with employees
Use and ability to adapt to new functionality for common enterprise systems (ERP, ATS, CRM, HRIS, etc.)
Note :
This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.
Associate’s Degree
1+ Years customer facing experience
HR Services Representative
The Talent Acquisition Operations team is seeking a dedicated HR Services Representative to join our dynamic team. Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions and tasks. Receives...
HR Services Representative
The Talent Acquisition Operations team is seeking a dedicated HR Services Representative to join our dynamic team. Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions and tasks. The comp...
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