Sales Manager

Job Description

Job Description

Description :

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States.

We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences.

We are people-focused, data-driven, and accountable to our guests and our clients.

Summary :

Secure new volume accounts within the Business Transient Negotiated and Group segments; grow positive relationships with assigned existing accounts;

assure positive recognition within the local community for the hotel. Solicit, negotiate and generate contracted revenues from volume & Group prospects that meet criteria established in the hotel business plan

Essential Job Functions

• Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business plan.
• Employ revenue management techniques to recommend corporate and group rate proposals.
• Accurately prepare and present Requests for Proposals so that both client and hotel receive a good value.
• Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
• Develop, implement and constantly modify sales action plans.
• Manage and maintain an accurate and up-to-date contact management system.
• Negotiate and close contracts that meet the hotel’s business plan objectives. Desired arrival, departure and volume patterns must be met.
• Internally communicate client requirements, thereby ensuring all information is accurate between client and hotel staff.
• Coordinate and participate in target market trade shows and sales blitzes.
• Conduct competitive analysis and maintain competitor files in order to be able to compete successfully.
• Maintain good rapport with local civic groups and companies.
• Other duties as assigned.

Requirements :

Preferred Qualifications and Skills :

• Minimum 2 years hotel on-property sales experience or the equivalent amount of industry experience; OR, equivalent combination of education and work experience
• Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
• Ability to exercise excellent communication, presentation, organization, time management and listening skills.
• Ability to use analytical skills for measuring business potential and value to the hotel.

Benefits :

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbor’s Guiding Principles :

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties :

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.