Description : Provides SNOW expertise to support discussions and propose solution designs for the Requested Items, Incident Ticket, and Demand modules.
- Provides support for SNOW updates, including review of existing RITM configurations and recommends changes to better align with new business processes.
- Performs feasibility analysis on integration with Jazz and JIRA; and assesses proposed enhancements for integration with Remedy.
- Develops SNOW documentation as it applies to EHRM as required
- Executes on critical path activities in support of enhancing the SNOW solution, as guided by the PM and Technical Leads
- With approved requirements, designs, modifies, and tests functions in SNOW to improve efficiency and effectiveness of the end user community Minimum qualifications :
- 10+ years of professional work experience
- Experience managing Information Technology related projects
- Well versed in life cycle and project management methodologies
- Experience in tracking costs, schedule and performance progress
- Able to identify and mitigate risks.
- Bachelor’s Degree in Engineering, Computer Science, Systems, Business or related scientific / technical discipline or an additional 8 years of relevant experience may be substituted for degree requirements Preferred qualifications :
- Experience in the VA
- Experience implementing electronic health records Powered by JazzHR
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