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Provider Success Specialist
VirtualVocationsRichmond, Virginia, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Provider Success Specialist responsible for supporting provider relationships and ensuring quality service delivery.
Key Responsibilities
Assist newly approved providers with onboarding and training on operational tools
Serve as the primary support contact for assigned providers, conducting monthly check-ins and performance updates
Identify high-risk providers and assist in implementing corrective action plans while monitoring compliance standards
Required Qualifications
2+ years of experience in provider / vendor support, customer success, or operations (healthcare, transportation, or logistics preferred)
Data-driven mindset with experience in reviewing KPIs and performance metrics
Ability to manage multiple provider relationships and priorities effectively
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Provider Specialist • Richmond, Virginia, United States
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