Mental Health Specialist II / 988 BUC / Part Time

Posting Summary

Rutgers The State University is seeking a Mental Health Specialist II in the Lifeline National Backup Center within Rutgers University Behavioral Healthcare.

Performs functions in support of the Unit’s mission providing streamlined, prompt, and customer friendly services to clients of the Lifeline National Backup Center.

Receives telephone, chat and / or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition.

Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following :

• Interacts with client in a therapeutic manner.
• Models for clients’ good communication skills, recovery-oriented living skills, effective coping skills, and selfhelp strategies as observed by supervisor and as indicated by feedback from clients and team members.
• Assists clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client’s recovery / life goals.
• Develops and maintains a relationship with clients so that they can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment.

Helps the client effectively address the problem, and / or refers the clients to the appropriate clinical staff as observed by supervisor and as indicated by feedback from clients, third parties, and team members.

• Advocates for appropriate resources for client and third parties based on assessed needs as measured by supervisory observation.
• May facilitate structured skill trainings, such as social skills, assertiveness, anger management, symptom management and psycho-education on a variety of mental health issues as observed by supervisor.
• As part of the Call Center, actively participates in ensuring that all service requests are handled in an effective and client friendly manner.

Position Status Part Time Hours Per Week 16 Daily Work Shift Night Work Arrangement FLSA Nonexempt Grade 1875 Position Salary $25.

55 an hour Annual Minimum Salary 25.550 Annual Mid Range Salary 26.050 Annual Maximum Salary 26.830 Standard Hours 40.00 Union Description Teamsters 97

Certifications / Licenses Required Knowledge, Skills, and Abilities Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Physical Demands :

This position demands standing, walking throughout the program space. Lifting up to 20 lbs.

Work Environment :

• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
• Crisis intervention is a common occurrence.

Special Conditions