Job Description
Job Description
We are a full-service window glass replacement, shower, and mirror install company based in Las Vegas and founded in 2006.
We are seeking a Dispatcher / Customer Service Rep. to join our team. You will be responsible for helping customers, scheduling appointments, answering phones, and follow up.
Responsibilities :
- Handle customer inquiries and complaints.
- Answer phones and schedule jobs
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of services we provide.
- Coordinate logistics by efficiently scheduling appointments.
Qualifications :
- Previous experience in customer service, sales, or other related fields is desired but not required
- Positive and professional demeanor.
- Excellent written and verbal communication skills.
- Prior Dispatcher experience is desired but not required
We offer very competitive pay, vacation and sick time, partial health insurance benefits, and 401k benefits.
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