Global Support Engineer

VirtualVocations
Peoria, Arizona, United States
Full-time
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A company is looking for a Global Support L2 Engineer to troubleshoot platform-related issues and provide solutions to customers.

Key ResponsibilitiesTroubleshoot platform-related issues and provide solutionsUse logging and troubleshooting tools for root-cause analysisCollaborate with R&D on defect priorities and product improvementRequired QualificationsDegree in Engineering or technology-related field (BSc, MSc)Knowledge in troubleshooting Application Servers (IIS)Familiarity with Databases (SQL Server, Oracle, MySQL is a plus)Understanding of network protocols : TCP / IP, HTTP, HTTPS, FTP, DNS, SMTP, SSHExperience with technologies such as .

NET, Java, JavaScript, and REST / SOAP web services

12 hours ago
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