Care Coordinator

Karing Hearts, LLC
Goshen, IN, US
Full-time

Job Description

Job Description

Benefits :

  • Mileage Reimbursement
  • 401(k)
  • Competitive salary
  • Paid time off

Benefits / Perks

  • Competitive Compensation
  • Careers Advancement
  • Mileage Reimbursement
  • Paid time off

Job Summary

We are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care.

The ideal candidate is compassionate, reliable, trusted and knowledgeable about healthcare practices.

Responsibilities

  • Care Planning and Coordination
  • Collaborate with physicians, patients, families, and healthcare staff
  • Develop and review individualized care plans, ensuring they are followed
  • Create patient goals and monitor progress
  • Coordinate care internally and with external providers
  • Perform intakes and update care plans as needed
  • Conduct home supervisory visits when required
  • Staff Management and Development
  • On Board and train new staff members
  • Provide ongoing training and management for caregivers
  • Scheduling and Operations
  • Coordinate with schedulers to meet client needs
  • Receive and triage inbound calls
  • Participate in rotating on-call duties
  • Compliance and Documentation
  • Ensure compliance with all company policies, state, and federal regulations
  • Manage client and caregiver files and credentials in accordance with policies and regulations
  • Create and revise policies and procedures for direct reports
  • Client Relations
  • Handle client inquiries and concerns
  • Conduct regular check-ins with clients and their families
  • Quality Assurance
  • Monitor the quality of care provided and implement improvements as needed
  • Update and train staff on care plans when discrepancies are identified
  • Additional Responsibilities
  • Assist with agency operations as needed
  • Adapt to changing healthcare regulations and best practices

Qualifications

  • Previous experience as a Care Coordinator or in a similar position is preferred
  • Previous experience in home care is required
  • Strong problem-solving and organizational skills
  • Ability to manage multiple projects or tasks and prioritize appropriately
  • Ability to work in fast-paced situations and make sound decisions quickly
  • Excellent interpersonal skills and high level of compassion
  • Strong verbal and written communication skills
  • 2 days ago
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