Job Description
Job Description
Position Overview
Are you passionate about providing outstanding customer service? Do you excel in a dynamic and client-focused environment?
Join our team as a Customer Service Representative at our State Farm independent contractor agency and be a crucial part of delivering exceptional service to our valued clients.
Responsibilities
- Serve as the first point of contact for clients, addressing inquiries, and providing information about our insurance and financial products.
- Ensure a positive customer experience by actively listening to clients, understanding their needs, and offering effective solutions.
- Process policy changes, claims, and payments promptly and accurately.
- Collaborate with the agent and team members to resolve customer concerns and provide comprehensive support.
- Maintain a thorough understanding of our products and services to effectively assist clients.
As a Customer Service Representative, you will enjoy :
- Competitive compensation package.
- Comprehensive training and ongoing professional development.
- Health benefits.
- Retirement benefits.
- Continuing education benefits.
- Paid time off, including vacation and personal / sick days.
- Opportunities for advancement within our agency.
Requirements
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a collaborative team environment.
- Proficient computer skills.
- Prior customer service experience is a plus but not required.
If you are dedicated to delivering top-notch customer service and are ready to contribute to the success of our agency, we invite you to submit your application.
Join us in providing unparalleled support to our clients and growing in a rewarding career within our agency.
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