Case Manager - Veteran's Services

Our job is hope.

Join a purpose-driven community of champions.

About Us :

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care.

Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ.

We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Position Purpose : Provides behavioral health rehabilitation services and support to veterans and families to decrease hospitalization and crisis episodes and to increase community functioning for the client to achieve rehabilitative, resiliency, and recovery goals.

Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Participate as a team member in the delivery of behavioral health services to clients and their families and facilitate the issues of recovery into their daily living situations.

Qualifications / Basic Job Requirements :

• Bachelor’s Degree in Psychology, Counseling, Social Work, or other behavioral health related field
• Demonstrated experience in behavioral health services, or an equivalent combination of education and training
• Must qualify as a Mental Health Professional (MHP) per Illinois Department of Mental Health Rule 132
• Military experience, affiliation, or proven track record in supporting and advocating for veterans preferred
• Demonstrated skills in case management and conducting individual, family, and group counseling
• Sufficient written skills to accurately complete required documentation within the time frames prescribed
• Sufficient computer skills and ability to navigate and complete documentation in the electronic health record
• Self-Starter with ability to work independently and with a team
• Ability to present and coordinate lectures for clients, families, staff, or community resources
• Valid driver’s license and ability to meet agency insurance requirements
• Belief in the mission and vision of Rosecrance

Essential Responsibilities :

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
• Undertake primary case management responsibilities for designated clients.
• Conduct individual, group, and family counseling and educational sessions for clients and / or family members.
• Complete all necessary documentation within the appropriate timelines.
• Ensure that client service records are maintained consistent with regulations.
• Motivate and problem solve with staff regarding effective clinical practices.
• Seek performance improvement and problem solving while meeting the complex needs of the clients and their families.
• Adapt verbal and written communication to the language and style of the clients and their families.
• Ensure that client service records are maintained consistent with regulations.
• Maintain communications with all staff at each level of care.
• Facilitate and manage the delivery of support and resources from various community organizations to ensure comprehensive and effective service.
• Utilize a variety of treatment concepts, evidence-based practices and service modalities when providing care.
• Present workshops, lectures and training to clients, families, staff, and community groups as needed.
• Be familiar with court proceedings and be available to make court appearances on behalf of Rosecrance clients.
• Serve as a member of the Clinical Team and participate in all team meetings and activities.
• Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model and demonstrate positive guest relations in representing the agency.
• Assume other related responsibilities as delegated by leadership.

Schedule : 8-hour shifts

• Shift : 8 : 30am - 5 : 00pm
• Monday thru Friday

Work Location : Rosecrance Ware Center - Rockford, IL

Onsite

Benefits : Rosecrance values its employees and offers a comprehensive benefits package, including :

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure / certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider : UKG Wallet

Health and Safety :

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care.

Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity :

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status.

Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Partnerships :

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).