Patient Care Coordinator / Front Desk Check-In
SWICFT Cardiology, located in downtown Naples, is actively seeking a Patient Care Coordinator / Check-out for a busy cardiology practice.
Responsibilities :
- Answer patient calls efficiently ensuring patients are able to speak with a team member throughout the day in a timely, polite, and professional manner.
- Communicate with patients in a courteous, professional, cooperative, and mature manner.
- Accurately take messages and convey information to recipient.
- Schedule and reschedule appointments as needed.
- Recognize and respond appropriately to urgent situations.
- Collect and input insurance information in patient charts.
- Collect payment / co-pays at check in / check out.
- May be required to perform the duties of other employees in their absence.
Skills / Requirements :
- Proficient computer skills with knowledge of electronic medical records.
- Excellent interpersonal, communication, and customer service skills.
- Attention to detail and organized.
- Ability to work as a member of a team.
- Ability to maintain confidentiality.
Qualifications :
- High school diploma or equivalent.
- Medical office experience desired, preferably in cardiology.
- Medical terminology knowledge.
- Clinical experience required.
We offer a highly competitive salary and benefits package. Please submit resume for consideration.
Benefits :COVID-19 considerations :
Due to COVID-19 and the risks it poses to our patients, our office observes social distancing practices and use of PPE.
Education :
High school or equivalent (Preferred).
Experience :
- Medical terminology : 1 year (Preferred).
- Medical office : 1 year (Preferred).
- Customer service : 1 year (Preferred).
- Athenahealth : 1 year (Preferred).
Work Location : One location.
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