Field Service Representative - Minnesota

Position Description

The Field Service Representative (FSR) will conduct sales visits to Tier 1 & Tier 2 customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering , support key sales initiatives as directed by Sales Managers and Tier 2 National Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions.

FSR will also coordinate with Sales Managers and Tier 2 National Account Manager to capitalize on incremental sales opportunities.

Key Responsibilities :

• Execute sales calls on group customer locations as directed by National Accounts team.
• Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
• Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
• Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
• For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
• Determine any customer satisfaction gaps at customer locations and resell value prop as needed
• Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, Specials)

Minimum Requirements :

• Degree or equivalent and typically requires 2+ years of relevant experience (customer service experience preferred)
• Must have a valid driver’s license and clear driving record
• Ability to travel 3 - 4 days / week
• Advanced proficiency with MS Office

Additional Knowledge & Skills :

• Detail oriented with good problem-solving skills
• Good reasoning abilities and sound judgment
• Ability to work autonomously
• Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective.
• Strong consultation and communication skills; able to sell McKesson value prop and collaborate well with a diverse range of people at customer locations;

tactful, professional, and flexible

• Able to thrive in a dynamic environment and navigate organizational complexity and change
• Professional, engaging, and confident demeanor
• Adaptive and solution-based sales approach to working with customers / sales teams
• Understand technology and customer ordering systems
• Willingness to relocate for career growth a plus
• Travel Up to 80%
• Physical Requirements-Significant amount of time performing computer and phone-based work is required
• Significant amount of time spent traveling via automobile
• Must be authorized to work in the US. Sponsorship is not available for this position

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.

The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.

In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

For more information regarding benefits at McKesson, please

Our Total Target Cash (TTC) Pay Range for this position :

$68,900 - $114,900

Total Target Cash (TTC) is defined as base pay plus target incentive.