MSR/Teller

Job Description

Job Description

Recognized by the city of Alexandria as a Gold Employer, the State Department Federal Credit Union (SDFCU) is dedicated to providing outstanding opportunities and professional development.

Headquartered in Alexandria, Virginia, with assets exceeding $2.4 billion, we understand that our success is driven by our talented team members.

At SDFCU, we are committed to attracting and retaining top talent to ensure our continued success. Our tradition of exceptional service extends not only to our members but also to our employees.

Through comprehensive internal training and workshops, we nurture professional strengths and provide ample opportunities for career advancement.

Are you ready to join our dynamic team? We offer competitive salaries, exceptional Health, Dental, and Vision insurance within the first 30 days of service, a matched 401(k) plan with up to 4% SDFCU contribution, and much more.

Benefits and Perks of Working at State Department Federal Credit Union Include :

Diversity and Inclusion : Work in an environment that values and respects all team members.

Paid Holidays : Enjoy 12 paid holidays a year, including your birthday.

Flexible Work Options : Potential work-from-home options after the introductory period.

Generous Paid Time Off : Ample vacation and personal days to maintain a healthy work-life balance.

Tuition Reimbursement : Support for your ongoing education and career development.

Commute / Parking Incentives : Financial incentives for your daily commute.

Comprehensive Insurance : Access to excellent medical, dental, and vision insurance packages.

Gym Reimbursement : Stay healthy with our gym membership reimbursement program.

Team Bonding : Participate in company and team bonding events that foster a collaborative work environment.

Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth.

We are currently seeking a full-time Member Service Representative (MSR) / Teller to join our branch. The role of the branch MSR / Teller is to assist members, and potential members, with their Credit Union needs to include describing current products and services, setting up new accounts and responding to members’ questions.

This position requires working in the Member Services area and on the Teller Line on a rotating basis as needed.

SKILLS AND COMPETENCIES

• Minimum of 1-year teller experience or 1-year of customer service experience including cash handling and sales
• Ability to work fast and accurately with numbers
• Ability to solve arithmetic and mathematical reasoning problems
• Strong interpersonal skills.
• Ability to exercise sound judgment
• Strong organizational skills
• Experience working with Windows and Microsoft Office programs on a PC

The above information has been designed to indicate the general nature and level of work performed by the MSR / Teller. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required.