Quality Automation Engineer

VOSS develops a range of products that are used by the world’s largest voice / calling service providers and enterprises.

These market-leading tools are paired with professional services that help our customers achieve the most from their cloud calling and collaboration solutions.

We operate in a very dynamic industry and leverage the latest technologies to keep our software at the forefront of the market.

Please make an application promptly if you are a good match for this role due to high levels of interest.

VOSS is a global team with offices in Cape Town, Dallas, London, and Sydney.

The VOSS Engineering team is predominantly based in Cape Town and is responsible for the design, development and go-to-market of the VOSS product suite.

We use an agile process to deliver quality software to our customers. We are faced with challenging problems regularly, so problem solving skills are a must.

Automation forms a key part of VOSS’s strategy to deliver high quality software in a fast paced market.

The Quality Automation Engineer role supports product development and quality software delivery by implementing and maintaining automation using modern continuous integration and automated testing approaches.

As a Quality Automation Engineer, you will be responsible for manually testing new features and verifying fixes, with a constant focus on automating as much of the testing function as possible.

Duties and responsibilities

• Participate in an Agile development process as projects require.
• Collaborating with the team to continually improve the Software Development Life Cycle (SDLC) process.
• Identify bottlenecks or inefficiencies
• Research new tools, technologies, and testing processes
• Make recommendations to tooling or process improvements
• Create and maintain automated tests and frameworks for all software products.
• Perform regular manual testing to discover bugs within the software.
• Manually verify defect fixes on relevant test systems.
• Manually verify software patches before they are delivered to customers.
• Collaborate with the development team to plan, create, manage and execute the overall test plan per feature.
• Create test plans
• Document test cases
• Manually test user stories to ensure acceptance criteria are met
• Create automated tests to cover the test plan as far as possible
• Assist with troubleshooting of customer support cases.
• Enable customers and VOSS service organizations by actively engaging on relevant IM channels.

Technical skills and experience

• 4+ years of experience as a Quality Assurance / Automation Engineer
• At least 3 years of experience working with modern continuous integration and automated testing practices
• Must be able to work across the full technology stack i.e. frontend and backend testing.
• Required skills
• Cypress / Playwright or similar
• Linux command line basics
• Jenkins / Gitlab configuration and pipelines
• REST API Integration and testing using Postman or similar
• Jira
• Preferred skills
• Python / JavaScript basic scripting
• Robot Framework
• Selenium
• Bash scripting
• Docker
• Ansible
• Critical thinker and problem-solving skills.
• Motivated, self-starter.
• Fast learner.

Other requirements

You must have the legal right to work in South Africa.

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