Lead Collections Specialist

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for a Lead Collections Specialist to manage delinquent credit card accounts.Key ResponsibilitiesService delinquent credit card accounts through various contact channelsAssess customer situations to provide relevant payment options while maintaining relationshipsHandle back-to-back calls in a fast-paced environment and manage escalated issuesRequired QualificationsHigh School Diploma or GED2+ years of collections experience2+ years of advanced-level customer service experience1+ years of experience in listening skillsAbility to work in a quiet environment with a minimum internet speed requirement

8 days ago
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