Overview
Come join our team! We have an immediate need for a Patient Service Representative in our Crest Hill, IL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Full Time : variable hours within open clinic hours
Monday, Tuesday : 5 : 30AM-5 : 00PM
Wednesday : 5 : 30AM-6 : 00PM
Thursday : 5 : 30AM-5 : 30PM
Friday : 5 : 30AM-3 : 30PM
Saturday : 6 : 00AM-1 : 00PM
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Here are just a few things we offer :
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
Responsibilities
Essential Functions
- Performs opening and closing clinic duties
- Greets patients, checks in for appointments and verifies insurance
- Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
- Checks schedules for added, canceled and no-show appointments throughout the day
- Schedules follow up appointments as needed
- Responds to designated tasks in the electronic health record
- Orders clinic office supplies
- Sells and tracks cosmetic products
- Distributes mail
- Prepares for next day scheduled appointments
Qualifications
Education
High school diploma or equivalent is required
Knowledge, Skills & Abilities
- 1-2 years of recent medical office experience or in a similar capacity is preferred.
- Proficient in basic computer functions.
- Ability to learn new software quickly.
- Must possess excellent customer service, communication and organizational skills.
- Ability to operate standard office equipment.
- Ability to type a minimum of 40 wpm is preferred.
- Must possess attention to detail.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to respond positively to constructive feedback and direction from supervisors.
- Must demonstrate professional appearance and manner at all times.
- Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
- Ability to maintain confidentiality of information.
Patient Service Representative (PSR)- PRN Per Diem-Family Medicine
Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Billing Services: Ensures entry at time of service o...
Patient Services Representative
Answers phone calls, schedules appointments, checks patients in and out, calls patients on recall list to make appointments, and follows up with no-show appointments and corresponds with patients about appointments. Enters electronic messages to other departments to assist with patient flow and docu...
Patient Service Representative ICC-Part-Time Days $1000 Sign On Bonus
The Patient Service Representative supports the service area by checking patients in and out of appointments. Patient Service Representative. This role will consistently demonstrate exemplary customer service when assisting patients and guests. Communicates with patients and guests including greetin...
Patient Service Representative
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Come join our team! W...
Patient Service Representative/RCMG
Practice patient service representative proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments. ...
Patient Services Representative- Administration Full-Time Days
The Patient Services Rep performs customer service functions in the medical practice office. This position ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. The Patient Services Rep also performs business office duties. Ob...
Patient Services Representative.
Confirms patient’s payment sources utilizing on line systems; accurately interprets financial cues; provides patient with payment plan information or consults with a Team Lead, Universal Benefits Specialist or Coordinator as needed. Employee performs accurate registration, walk in and telephone sche...
Patient Service Representative- ICC P/T Days
The Patient Service Representative supports the service area by checking patients in and out of appointments. Patient Service Representative. This role will consistently demonstrate exemplary customer service when assisting patients and guests. Communicates with patients and guests including greetin...
Patient Service Representative/RCMG
Education and Previous Experience.High school diploma or equivalent required.Practice management/medical billing computer programs.Microsoft Office Suite (specifically Word and Excel).Excellent oral/written communication skills.Excellent organizational skills.Ability to set priorities, document conv...
Patient Services/Scheduling Representative .
Confirms patient’s payment sources utilizing on line systems; accurately interprets financial cues; provides patient with payment plan information or consults with a Team Lead, Universal Benefits Specialist or Coordinator as needed. Employee performs accurate registration as well as clerical and rec...