Incident Management Analyst Summer 2026 Internship

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

From internships and co-ops to leadership development programs and entry-level roles, becoming part of Verizon's award-winning Campus program is a great step toward shaping your future. Join a program that's been recognized with awards such as WayUp's Top 100 Internship Programs, and RippleMatch's Campus Forward Award. Why the accolades? It's easy : we immerse you in meaningful experiences and projects that deliver tangible business impact. Working with us, you'll have the opportunity to network with V Teamers across the globe, find mentors, and establish meaningful relationships to last a lifetime. When you join the V Team, our network becomes even stronger. #VTeamLife

As a Global Event Management Center (GEMC) Incident Management Analyst Summer Intern, you will gain valuable experience supporting Verizon Business Continuity to prepare, respond, and recover from various significant events. You will assist with key support functions in response to All-Hazards incidents and GEMC activations, such as major storms, earthquakes, civil unrest, or any incident that may pose high risk to Verizon. Your daily role will involve assisting with monitoring, analyzing, and disseminating situational information and intelligence regarding actual impacts or potential threats to Verizon operations and assets.

Key responsibilities will include :

Assisting in maintaining documented procedures and new plan development.

Learning and utilizing tools, systems, and software within the ISAC (Information Sharing and Analysis Center) and GEMC.

Leveraging AI to improve internal processes and efficiencies.

Supporting the creation and review of ISAC reports.

Assisting with the creation and review of Crisis Management Team Awareness Reports for event monitoring and situational awareness.

Supporting slide deck creation / updates for GEMC.

Assisting with the coordination of GEMC activations, including scheduling, preparing status reports, and conference call note-taking.

You must be currently enrolled in a degree program and be in good academic standing to be considered.

In this hybrid internship, you'll have a defined work location that includes work from home and assigned office days set by your manager. This hybrid internship will be based out of Cary, NC. If relocation is required, relocation assistance may be available.

You'll join us for the Intern Marquee event, a unique experience designed exclusively for all US interns. It's your chance to sharpen your professional development skills, build your connections through structured networking, and be inspired by our top executive speakers.

If you are interested in other roles and locations in addition to this one, please submit your application to those postings as well in order to be considered.

What we're looking for...

You're a motivated self-starter. Never satisfied with the status quo, you're always trying to perform at your personal best. You thrive in a fast-paced environment where new challenges come up every day. You are flexible, dependable, and work well in varying environments. Learning quickly is personally rewarding and inspires you to take smart risks.

You'll need to have :

Ability to participate in our hybrid 10-week internship that takes place from June 2026 to August 2026 working a full-time schedule.

Current enrollment in a Bachelor's or Master's degree majoring in Artificial Intelligence, Geographic Information Systems, Incident Management, Meteorology or related majors with a graduation date between December 2027 and June 2029.

Authorization to work in the U.S. without restrictions or need for future sponsorship.

Willing and able to travel.

Willing and able to relocate.

Even better if you have one or more of the following :

Engineering major.

Proficiency in AI prompt skills and concepts.

Interest in or courses completed in data analytics, meteorology, emergency management, artificial intelligence or related fields.

Any previous experience or coursework related to data analysis or Geographic Information System (GIS) mapping / tools including any experience with ESRI.

Strong verbal and written communication skills.

Ability to learn and adapt quickly in a dynamic environment.

Experience with Google G-Suite.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

In addition to building your skills and experiences, you will be eligible to participate in our robust 401(k) Savings Plan which provides a dollar-for-dollar company match on the first 6% of your contributions as a percentage of your eligible pay. You will also be eligible for holiday pay, as applicable.