Receptionist/Office Support Clerk

SCOPE OF WORK : Performs various office and program support duties for the Admissions Office focused on assisting prospective students and their families with their transition to NHTI, Concord's Community College.

This position reports to the Director of Admissions at NHTI - Concord's Community College.

ACCOUNTABILITIES :

• Serves as a resource person for prospective students and other visitors to campus and answers personal inquiries as they relate to the Admissions Office;
• Provides tours to groups of prospective students;
• Recruits and trains Student Ambassadors;
• Assists with recruitment events, such as school group visits to NHTI, Open Houses, and Orientations;
• Assists Admissions Office by performing clerical activities, including, but not limited to data entry, preparation of materials and follow up with prospective students;
• Assist Admissions Office personnel during student registration period on Banner;
• Answers Admissions office telephones and assists with main switchboard telephone duties;
• Provides support to the following offices : Admissions, Financial Aid, Bursar, Registrar, and Student Life;
• Student Ambassadors must read, understand, and adhere to NHTI's student life policies, and will be expected to support and model them in their dealings with new students;
• Complies with all college, system, state and federal rules and regulations;
• Other duties as assigned.

MINIMUM QUALIFICATIONS :

Education : High school diploma or its equivalent.

Experience : No experience required.

License / Certification : None

RECOMMENDED WORK TRAITS : Some knowledge of proper English usage and grammar. Ability to understand and follow oral and written instructions.

Ability to learn assigned clerical tasks readily and to adhere to prescribed departmental procedures. Ability to make simple arithmetical computations and tabulations accurately and with reasonable speed.

Ability to establish and maintain effective working relationships with other employees and the general public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority.

DISCLAIMER STATEMENT : The supplemental job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position.

An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

Notice of Non-Discrimination : The Community College System of New Hampshire is an equal opportunity employer. The Community College System of NH does not discriminate on the basis on race, creed, color, religion, national or ethnic origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, or military, veteran, or marital status.