Overview
Summary : As a UX Designer for Company Financial, you will support projects of moderate and high complexity through the development of User Interaction task flows, wireframes, prototypes through to final production for new and existing products. This role centers on optimizing customer, dealer, and internal user interfaces for better usability and efficiency.
Responsibilities
- Design, schedule, build, and deliver new and enhanced, moderately complex portals and websites to achieve the agreed plan in terms of quality, cost, and timing, and create an engaging website.
- Develop website maps, application models, and image or page templates to meet user needs, industry standards, and / or project goals.
- Support digital channel management by analyzing best practices through competitive benchmarking, customer insights, A / B testing, feedback from cross-functional partners, and site feature / functionality enhancement.
- Research and interpret data, trends, and benchmarks relevant to digital products / services design.
- Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing.
- Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
- Collate and analyze data using preset tools, methods, and formats. Involves working independently.
- Contribute to the understanding of user segments, trends, needs, and expectations by reporting and providing feedback on client interactions.
Qualifications
2 or more years of experience in UX / UI design, including designing for mobile applications and complex interfaces, with a focus on user-centric solutions.Proficiency with design and rapid-prototyping in FigmaExperience in holistic design thinking, applying strategic thinking and business goals to design work, focus on usability, and understand aesthetic valuesExperience transitioning easily between multiple topics and aestheticsExperience incorporating branding and common design system components and guidelines into product experiences.Effective communication and presentation skillsAbility to translate customer needs into design and effectively articulate that design to technical team members.Desired Skills
A strong portfolio of UI including diversity in layouts, formats, and clickable prototypesHigh degree of comfort in Figma (or transferrable experience)Ability to articulate design decisions to stakeholders to drive an intentional design philosophyExperience understanding and applying visual brand guidelines / style guidesExperience with agile development methodologiesEvidence of continuous UX learning / upskilling and certificationsExperience with accessibility design and guidelinesExperience with HTML, CSS, JavaScript, React, etc.Pay Transparency
The typical base pay for this role across the U.S. is $41.00 – $48.00 / hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
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