Job Summary
Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company’s bottom line.
The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service.
The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft.
What we can offer you :
- An inclusive, challenging, and refreshingly fun work environment
- Empowerment to perform impactful work with tangible results
- Coverage across medical, dental, vision, and retirement
- Employee Assistance Program (mental health and financial literacy resources)
- Fully-Funded education benefits may include 100% of tuition, books, and fees
- Merchandise discounts
- Colleague Resource Groups (CRGs), give-back / volunteer opportunities
What you will do :
Greet customers when they enter the store or a department within a store
- Use two-way communication devices to maintain contact with Asset Protection Detectives and Management
- Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
- Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation
- Handle proprietary, sensitive, and confidential information
Who you are :
- Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- A resourceful self-starter who can adapt quickly to changing priorities
- Ability to communicate and share information with diverse groups of customers and peers
- Enjoy working as part of a team, as well as independently
- Obtain and maintain required licenses, trainings, and certifications
Essential Physical Requirements :
- Walking and standing for majority of your shift
- Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Occasional stooping, kneeling, crouching, and reaching above eye level
- Lifting and moving items up to 30 pounds
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