Team Leader (Department Manager)

Job DescriptionThe Team Leader@365 will assist the Store Team Leader & Associate Store Team Leader in providing leadership and supervision of the entire store.

A large part of the Team Leader role includes leading, mentoring, and developing Floor Leads and Team Members to achieve and surpass all store goals.

As a Team Leader you will need to be open and ready for change.ResponsibilitiesResponsible for leadership and coordinating the efforts across all areas of the store.

Operate the store in an efficient and profitable manner to achieve all sales, labor, budgeted expense targets and contribution goals while maximizing bottom line.

Leverage store growth to improve store profitability.Analyze product ordering, transfers, rotation, waste and spoilage to maximize efficiencies and profitability.

Provide accurate, complete information in management reports.Run store shifts as scheduled, including Manager on Duty for opening, mid and close shifts.

Maintain accurate retail pricing and proper signage throughout the store.Interview, select, train, develop and counsel Team Members in a manner, which builds and sustains a high performing team and minimizes turnover.

Make hiring and termination decisions with guidance of Store Leadership.Consistently communicate and model 365 by Whole Foods vision and goals.

Ensure that all Team Members are following 365 programs, including monitoring progress, and processing all required paperwork.

Establish and maintain a positive work environment, which sustains an exceptionally high level of morale.Develop Floor Leads as potential Team Leaders and establish strong bench strength of the Team Member base.

Provide timely, thorough and thoughtful job dialogues and give consistent feedback.Through and complete documentation of Team Member discipline and counseling activities when necessary.

Maintain and deliver exceptional customer service, set the benchmark for Team Members.Lead with a culture of development and learning.

Continually increase the product knowledge level of you and your team, including on new products and promotions.Sustain an excellent level of knowledge / awareness of relevant competitors and industry trends.

Model and cultivate effective cross-store communication, including conducting effective store huddles.Establish and maintain collaborative and productive working relationships with Store Leadership, Floor Leads, Team Members and all support partners.

Create and review schedules and constantly look for productivity improvements.Order store equipment and supplies in a timely manner.

Ensure that product is cross-merchandised throughout the store.Coordinate, supervise and report physical inventory.Ensure store policies and procedures are followed per the Say-So.

Perform all duties of a Floor Lead and Team Member.Maintain store security and ensure that opening and closing procedures are followed.

Maintain and support overall store cleanliness and maintenance.Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards, including : OSHA, Department of Labor, Health and Sanitation, FDA, Department of Agriculture, Weights and Measures, and Americans with Disabilities Act (ADA).

Follow established food safety, organics, and cleaning and maintenance guidelines and procedures. Resolve all hazards or violations immediately.

Attend all store meetings as assigned by Leadership.Work a variety of shifts including mornings, nights, weekends and holidays.

Knowledge, Skills, & AbilitiesTwo years of relevant experience as a Team Leader or equivalent experienceExtensive and proven successful background in retail, grocery retail preferredHas a proven record of performing with and extremely high level of retail standards and execution including : mentoring, communication, listening skills, TM development and learning, safe work environment, and adherence with established policies.

Proven record of successfully building and developing teams with a strong culture and high moraleProactive problem-solver with excellent follow-through and listening skills.

Must be self-motivated and solution-orientedClear and effective communication style, both written and verbal including in correspondences, customer service and team member interactionsThorough knowledge of products throughout the store or the ability to learn them quicklyA vision and passion to set and maintain top retail standardsStrong leadership, financial expertise and ability to adhere to budgetsA high energy, collaborative and hands on working styleMust be able to engage, inspire and motivate others.

Impeccable organizational skills with a keen attention to detailAbility to handle a wide variety of customer service situations effectivelySelf-motivated and efficient with a strong ability to effectively prioritize and multi-taskAbility to complete tasks in a through and timely mannerSkilled in working in a fast-paced, evolving environment with a strong ability to effectively prioritize, multi-task and maintain priorities and a high level of performanceAbility and willingness to work in a changing and evolving environmentProven ability to build and maintain positive relationships with individuals in positions throughout various levels of the businessExcellent facilitation, coaching and conflict management skillsAbility to delegate effectivelyHas a strong vision for retail execution and sets high standards and expectationsSupports the 365 culture and is an example of Whole Foods Market’s Core ValuesMust have a strong ownership of responsibilityBasic computer and accounting skills, with experience using the entire Microsoft Office SuiteDesire to become an Associate Store Team LeaderPossession of a current Serv-Safe certificate is highly recommendedProper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and storeAbility to work a flexible schedule based on the needs of the store, including morning, nights, weekends and holidays as requiredAble to perform the physical requirements of the job with or without reasonable accommodationDesire to be a part of a new, exciting brandThe wage range for this position is $23.

60 - $42.50 Hourly, commensurate with experience. Whole Foods Market offers Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs.

Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity / expression, age, marital status, disability, or any other legally protected characteristic.

Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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We encourage and recommend all candidates to apply via our site.