A company is looking for a Manager of Professional Services to lead a team of contact center delivery Project Managers.Key ResponsibilitiesManage a team of Project Managers delivering CCaaS projects in North AmericaDevelop and standardize documented methodologies for PMO-wide updatesCollaborate with cross-functional teams to enhance customer satisfaction and ensure project alignment with business strategyRequired QualificationsMinimum 2+ years leading customer-facing organizations such as Professional Services or Customer Support3+ years of Professional Services customer-facing experienceBachelor's Degree or equivalent work experience;
industry-related certifications (PMP, Agile, etc.) are desirableExperience with enterprise telephony solutions and large-scale implementationsDesire to lead the development of new professional service offerings and best practices
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Jamison Professional Services, Inc. Jamison”) is currently seeking a qualified and motivated candidate for the position of Deputy Center Manager. Support all site program operations and serve as center manager in the center manager’s absence. Jamison Professional Services, Inc. ...