Pool Server

Club Location :

Eagle Brook Country Club - Geneva, IL

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests.

We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

SUMMARY

Responsible for taking food & beverage orders and serving them to guests.

Essential Functions :

Greets guests and presents menus. Assists guests with food & beverage selections; makes recommendations. Responsible for ensuring that alcoholic beverages are not dispensed to people under the age of 21.

Informs guests of current specials. Promotes food & beverage products and services. Serves food & beverage items to guests.

Takes payment for food & beverages utilizing prescribed cash procedures. Recognizes and resolves guest complaints and concerns.

Maintains food & beverage quality and service standards for location. Performs opening and closing procedures; contributes to overall cleanliness and organization of facility.

Ensures a pleasant visit for each guest; maintains effective guest relations. Performs special projects delegated by management.

Stays updated on latest developments pertinent to the department as well as the location.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

1 to 2 years serving experience; excellent people and communication skills. Proven experience serving food and beverages and demonstrated outstanding customer service.

Must possess willingness to learn and perform new food and beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation.

Flexibility with schedule with evenings and weekend work required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel.

The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit;

walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and / or move up to 75 pounds.

Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.