Front Office Administrative Assistant

Position Summary :

Front Office Administrative Assistant

Highpointe Dental Care, is looking for a Business Assistant to join our team.

• Join an 11 person team that thrives on collaboration, communication, and community
• Fun, fast-paced, goal-oriented, team atmosphere
• Full-time; Monday 7 : 45-4 : 00; Tuesday 6 : 45-5 : 00; Wednesday 7 : 45-6 : 00; Thursday 7 : 45-5 : 00; Friday 7 : 45-1 : 00; No weekends!
• Competitive pay based on experience
• We're located at : SW Oralabor RdAnkeny,Iowa

Preferred Experience

• 1+ years of experience in a dental or medical setting; Ability to train
• 1+ years of experience with insurance billing, insurance claims and accounts receivable
• Experience with Microsoft Office suite programs
• Dentrix or other dental software experience
• Experience working in a fast-paced and customer-centric environment
• Must be reliable with strong time management and organizational skills
• Outgoing demeanor
• Bilingual in Spanish a plus
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required;

and the individual will need to protect PHI and maintain data safeguards.

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential

Physical Requirements :

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
3 days ago