DOT Technical Service Representative

DOT Technical Service Representative – MAPEI USA

Join MAPEI Corporation, a global leader in manufacturing construction chemicals and materials for the building industry. MAPEI is seeking a detail-driven DOT Product Compliance Specialist to support our Cementitious & Resinous Systems (CRS), Admixtures, and UTT product lines. In this role, you will help ensure MAPEI products maintain compliance with Department of Transportation (DOT) requirements across multiple states and agencies.

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Key Responsibilities

• Maintain and update the DOT Approved Product Lists (APL) database for MAPEI CRS, Admixtures, and UTT products.
• Conduct monthly audits of state DOT websites to ensure the accuracy of MAPEI's internal product database.
• Manage follow-up correspondence for submitted and pending products, ensuring timely responses and documentation.
• Prepare and submit MAPEI products to individual DOT agencies for qualification and requalification as required.
• Monitor competitor products on DOT databases and identify equivalent MAPEI offerings.
• Assist the Technical Manager – CRS with budgeting and coordination of external testing needs.
• Maintain an organized database of internal and external test reports, ensuring current certification and compliance status.
• Track and manage annual recertifications and retesting schedules to maintain ongoing approvals.
• Support local agency submittals and approvals in collaboration with regional sales and technical teams.
• Provide monthly reports of DOT-related activities to the Technical Manager – CRS.
• Communicate updates and approvals to the MAPEI Sales Force by territory.
• Collaborate cross-functionally with Product Line Management, CRS Sales, Admixture Sales, Technical Services, Major Projects, and R&D to ensure alignment on specifications.
• Assist the CRS Technical Services group with training initiatives, site visits, and technical support for major projects.
• Develop and issue technical recommendations, bulletins, and letters as needed.
• Contribute to writing proprietary specifications and reviewing technical data sheets or packaging changes.
• Travel to jobsites, seminars, and facilities on an as-needed basis.
• Adhere to all MAPEI policies, safety rules, and work procedures.
• Perform other related duties as assigned.

What's in it for you

Qualifications

Equal Opportunity Employer – Minority / Female / Disability / Veteran (M / F / D / V)

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