Experienced Plumbing Dispatch/Office Administrator - Remote

Are you a highly organized individual with exceptional coordination skills and a knack for managing parts ordering? We are currently seeking a dynamic HVAC / Plumbing Dispatcher to join our team, where you'll play a vital role in scheduling service calls and handling parts procurement efficiently.

If you thrive in a fast-paced environment and excel at multitasking, we want to hear from you!

Responsibilities :

Coordinate and schedule HVAC and plumbing service calls for technicians

Prioritize service requests based on urgency and customer needs

Communicate effectively with customers to schedule appointments and provide updates on service status

Dispatch technicians to job sites and ensure timely arrival

Monitor technician progress and provide support as needed

Maintain accurate records of service calls, technician availability, and customer information

Handle parts ordering responsibilities, including sourcing and procurement

Collaborate with vendors to ensure timely delivery of parts and equipment

Resolve parts-related issues and maintain proper documentation

Assist in other administrative tasks as needed Requirements :

Previous experience in a dispatching role, preferably in the HVAC or plumbing industry

Strong organizational skills and the ability to prioritize tasks effectively

Excellent communication and interpersonal skills

Proficiency in computer systems and software applications

Ability to remain calm and focused in high-pressure situations

Knowledge of HVAC and plumbing systems is a plus

Experience with parts ordering and inventory management preferred

Flexibility to work evenings, weekends, and holidays as needed Benefits :

Compensation / Benefits :

Competitive salary based on experience $22.00 - $29.00 per hour

Comprehensive benefits package, including health insurance and retirement plans

Opportunities for professional growth and advancement

Supportive work environment with a focus on teamwork and collaboration

Paid time off and holiday pay

If you are ready to take on a challenging and rewarding role in the HVAC / plumbing industry, apply now with your resume, outlining your relevant experience and qualifications.

We look forward to welcoming you to our team!

This is a remote position.