School Based Student and Family Case Manager

Position : School Based Student and Family Case Manager

Position Purpose : Build effective partnerships based on the needs of ABCToday Schools, students and families to support the Attendance, Behavior, and Course performance of students assigned.

Coordinates and collaborates with agency staff and partner schools to ensure consistency with BBBSEMO strategy, commitments, and goals.

Outcomes / Goals

Support Youth :

• Identify and recruit youth and families from assigned schools in partnership with school staff.
• Conduct enrollment process with youth and families.
• Consistently hold a caseload that consists of a minimum of 35-50 students and families.
• Establish goals with youth (in partnership with families, school staff and ABCToday data), document next steps and coordinate follow up.
• Document challenges and successes for youth in meeting established goals.
• Organize resources and supports for youth and families, both internal and external of the school setting.

Partner with Schools and ABCToday Network :

• Attend and participate in activities and events at the school centered around youth and family engagement.
• Partner with school staff to understand plans put in place by school for youth and be an active participant in meetings about those plans.
• Collaborate with ABCToday and school staff to promote positive school climate and culture efforts at assigned schools.
• Participate in ABCToday Network meetings and school wide planned activities.

Job Competencies

• Process Management - Good at critical thinking and figuring out the processes necessary to complete tasks and meet deadlines;
• ability to organize people and activities; ability to marshal resources (people, funding, material, support) perform tasks an meet expectations;
• identify key performance indicators and how to measure them; ability to recognize opportunities for synergy and integration;

demonstrated ability to simplify complex processes and identify continuous improvement opportunities; ability to prioritize and use resources efficiently.

• Innovation Management - Demonstrate good judgment about which creative ideas and suggestions are most effective; Ability to manage the creative process of others;
• facilitate effective brainstorming; see the big picture and project how potential ideas may play out in the marketplace;

skillful in bringing the creative ideas of others to market; can recognize underlying or hidden problems and patterns and probe for the best and most effective answer.

• Drives engagement- Structure the tasks and responsibilities so they align with stakeholders' goals and motivators; empower others;
• embraces diverse ideas makes each person feel his / her contributions are valued; invite input and share ownership and visibility ideas and initiatives;

shows a clear connection between people's motivators and the organizational goals.

Builds Networks- Build strong formal and informal networks; maintain relationships across a variety of agency, school and community functions and locations;

draw upon multiple internal and external relationships to exchange ideas, resources and know-how.

EDUCATION & RELATED WORK EXPERIENCE

EDUCATION AND EXPERIENCE

• Bachelor's Degree; Associate's Degree with a minimum of 2 years of experience in a similar field; or a minimum of 4 years of experience in a similar field required
• Experience working with Parents / Caregivers and Youth
• Experience interviewing, writing assessments and conducting home visits preferred
• Experience working with a diverse population
• Knowledge of K-12 school and resource landscape

QUALIFICATIONS

• Dedication to meeting the expectations and requirements of internal and external customers
• Strong planning, priority setting, time management and organization skills
• Ability to relate to all kinds of people inside and outside the organization
• Ability to manage the creative process of others and bringing the creative ideas of others to market
• Ability to empower others and structure the work so that it aligns with people's goals

Brothers Big Sisters of Eastern Missouri Agency Values :

• We Center Youth (the Individual and their Family)
• We Progress and Grow Intentionally
• We Cultivate Belongingness
• We Commit to Diversity, Equity, and Inclusion (DEI) Principles
• We Succeed When We Collaborate and Communicate

Work Environment / Physical Requirements

• Technology / computer skills needed. Proficient in the following platforms : MS Office Suite (specifically Word, Excel, & Teams); Outlook, & Zoom.
• Flexible work hours to meet the needs of schools, team members and community leaders / organizations including nights and weekends.
• Must have car, valid driver's license, and meet state required automobile insurance minimums.

Typical Profile of a Big Brothers Big Sisters Team Member :

• Someone who knows how to make things happen.
• A thinker who can participate in a team environment to create and execute on new projects and goals.
• A self-starter who isn't afraid to work hard .
• Someone who understands what it means to "take ownership" and run with it.
• A planner who can map out the steps to success and follow through.
• Someone who is adaptable and quick on their feet.
• Someone who is curious - always on the lookout for the next opportunity, to create and / or improve.

COMPENSATION AND BENEFITS

• Salary will be based upon professional and academic experience (salary range - $44,000-$46,000)
• 401(k)-3% match per year following first year of employment.
• 625 cents reimbursement on business miles and 100% of out-of-office parking for business meetings, etc.
• Immediate and 100% coverage on health and dental insurance.
• Life insurance, short-term and long-term disability insurance following the first ninety days of employment.
• After 90 days staff will receive 5 days of paid vacation and 10 days of paid vacation after one year of service.
• Accrue 1 day per month of sick leave (can also be used for family illnesses)-can carry up to 30 days of sick leave.
• 2 personal days per year following the first 90 days of employment.
• Annual raises based on performance, culture, and agency's ability.
• 11 paid holidays.

Equal Employment Opportunity

BBBSEMO provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation.

The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

• Find on Facebook, Twitter and Instagram at @bbbsemo.
30+ days ago