Information Technology Intern

Job Description

Job Description

Goodwill INDUSTRIES OF Southwest Florida, INC.

IT Computer Intern

Part time

Location : Tice

Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence.

Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.

Description of Responsibilities : Under supervision of the IT Technical Support Manager, installs, maintains, troubleshoots and upgrades computer hardware, software, and peripheral equipment.

Makes recommendations regarding hardware and software acquisitions. Performs general technical support functions, including assembly, configuration and maintenance of the electronics and computer equipment.

Ensures that all donated electronics are processed in an efficient manner. Other duties may be assigned as prescribed within the scope of this job.

Performs related work as assigned.

Required Experience : Completion of two years of college-level coursework in computer science preferred. Information technology or a related field and two years of general computer installation, maintenance and repair experience;

or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

A+ Certification is a plus. Must remain current on technological trends in hardware, software, peripherals and networking systems.

• Required skills : Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems;
• Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals;
• Techniques for explaining technical concepts and procedures to non-technical users. Windows Server environment; Troubleshooting and solving hardware and software problems;
• Must have working knowledge of PC as well as appropriately identify computer components; have a working knowledge of operating systems and other relevant software programs;
• Communicating effectively. Stamina to maintain attention to detail despite interruptions. Vision to read printed materials and a computer screen;

Hearing and speech to communicate in person and over the telephone; Lifting 50 pounds maximum with frequent lifting and / or carrying objects weighing up to 50 pounds.

Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc)

BENEFITS AND EMPLOYEE WELL-BEING

• Health and dental plans
• 403(b) retirement plan
• Paid holidays
• Personal time off (PTO)
• Employee Assistance Program
• Store Discounts
• Tuition Reimbursement

Apply online at : goodwillswfl.org

Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Workplace Values · Respect : We treat all people with dignity and respect. · Stewardship : We honor our heritage by being socially, financially, and environmentally responsible.

• Ethics : We strive to meet the highest ethical standards. · Learning : We challenge each other to strive for excellence and to continually learn.
• Innovation : We embrace continuous improvement, bold creativity, and change.

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