Administration Night Manager
Crew Life at Sea
Miami, USA
Full-time
Job Summary : We are seeking a skilled andorganized Administration / Night Manager to join our cruise shipteam. As the Administration / Night Manager you will oversee thenight operations and provide administrative support to variousdepartments.
Your strong leadership skills attention to detail andability to handle multiple tasks will contribute to the smoothfunctioning of the ship during nighttimehours.
Responsibilities :
- NightOperations Management : Oversee and manage the night operations onthe cruise ship ensuring efficient and effective coordination amongvarious departments.
- Administrative Support : Provide administrative assistance to department heads and seniormanagement including preparing reports maintaining records andmanaging correspondence.
- Staff Supervision : Supervise and support night shift staff members includingcoordinating work schedules assigning tasks and monitoringperformance.
- Emergency Response : Be prepared tomanage emergency situations during the night shift followingestablished protocols and ensuring the safety and wellbeing ofguests and crew members.
- Guest Assistance : Respond to guest inquiries concerns and requests during the nightproviding exceptional customer service and ensuring guestsatisfaction.
- Inventory Management : Assist inmanaging and maintaining inventory levels for various supplies andequipment ensuring adequate stock levels during the nightshift.
- Security and Safety : Monitor shipsecurity systems perform regular patrols and enforce safetyprotocols to maintain a safe and secure environment during thenight hours.
- Communication : Maintain effectivecommunication with other departments providing updates relayinginformation and addressing any issues or concerns that arise duringthe night shift.
- Financial Accountability : Assist in managing and tracking expenses ensuring adherence tobudgetary guidelines and reporting any discrepancies to theappropriate personnel.
- Documentation andReporting : Prepare accurate reports and documentation related tonight operations incidents and guest interactions maintainingdetailed records for futurereference.
Qualifications :
Experience : Previous experience in a managerial or supervisory role preferablyin the hospitality industry or aboard cruise ships.
Experienceworking night shifts isadvantageous.
- Organizational Skills : Strongorganizational and time management abilities to handle multipletasks prioritize effectively and ensure smooth operations duringthe night shift.
- Leadership Skills : Excellentleadership and interpersonal skills to supervise and motivate adiverse team ensuring high performance and fostering a positivework environment.
- Communication Skills : Clearand effective communication skills both verbal and written tointeract with staff guests and management during the nightshift.
- ProblemSolving Abilities : Strongproblemsolving and decisionmaking skills to address and resolveissues that may arise during the nightshift.
- Attention to Detail : Meticulousattention to detail to ensure accuracy in administrative tasksdocumentation and reporting.
- EmergencyResponse : Knowledge of emergency response procedures and protocolsincluding familiarity with safety regulations and crisis managementtechniques.
- Computer Skills : Proficiency inusing computer applications and software for administrative taskssuch as word processing spreadsheets andemail.
- Flexibility : Willingness to work nightshifts irregular hours and weekends as required by the cruise shipsschedule. Ability to adapt to changing circumstances and handleunexpected situations.
- Integrity : Demonstratedreliability honesty and trustworthiness in handling confidentialinformation managing resources and maintaining professionalethics.
RemoteWork :
1 day ago