Administrative Associate II

Administrative Associate II

BCForward is currently looking for Administrative Associate II in South San Francisco, CA 94080 (Hybrid)

Job Title : Administrative Associate II

Location : South San Francisco, CA 94080 (Hybrid)

Duration : 12+Months

Anticipated Start Date : 10 / 14 / 2024

Pay rate : $27.85 / hr on w2

Job Description

Client, a member of the group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases.

To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society.

Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.

The COVID-19 pandemic has forever altered the expectations for healthcare providers, patients, and their families on how data and technology can be used to enhance the customer experience in ways not previously possible.

Genentech seeks to lead the industry in this new era of omnichannel pharma and integrated customer experience.

The Learning & Skill Development (LSD) organization plays a key role in installing a digital culture and mindset across the Commercial and Medical Group (CMG) as well as providing every CMG customer - be it employee, manager, healthcare provider, and patient - with the information and skills that they need next, when they need it, where they need it.

LSD is in the process of transforming CMG into a continuous then contribution learning culture by pioneering advances in skills management, digital learning, experiential learning, and workflow learning.

LSD includes a team of learning business partners who have deep business acumen and are well versed in the trends and data coming from sales, marketing, and medical.

They work in close collaboration with a group of Learning Design Architects who are responsible for perennial focus areas such as medical, therapeutic area certification, leadership development as well as business transformation areas which currently include omnichannel, contracting, digital, and health equity across all CMG business units.

Both teams are supported by a team of instructional designers and multimedia partners who build best-in-class learning products.

LSD scales these learning products through facilitators who upskill business experts and leaders in executive presence, learning technologists who use cutting edge applications and systems to embed learning as close to the work as possible, and an analytics function that maps CMG's skill domains and employee skill gain to business impact metrics.

Role Overview

The Learning & Skill Development (LSD) Administrative Business Partner serves as the internal and external face / liaison between the team and Genentech, leads coordination and execution of meetings with both internal and external stakeholders, manages communications for day-to-day operations, and plans small team events.

This person is responsible for a variety of administration and operational activities, in order to ensure smooth operation of departmental activities.

The position reports to the LSD Administrative Service Manager.

Key Accountabilities

Highly skilled in Google Suite and manage shared team drives and complex scheduling requests, potentially across multiple time zones

Advanced knowledge of available Genentech IT systems (ex : cSuite, virtual collaboration tools)

Manage relationships with internal and external stakeholders, often with a high level of confidentiality required

Plan large mid-level, internal meetings (e.g. department meeting, large team / committee)

Manage scheduling meetings with external business partners. Oversee preparation and post-meeting needs

Lead the planning & execution of internal meetings requiring webcasting, sophisticated technology, etc.

Independently lead the planning & execution of complex team offsites (involving multiple locations, days, activities, and / or travel needs)

Contribute to and assist with agenda and meeting material creation and distribution, flow of offsite events and meetings, etc

Attend all internal meetings & assist in note-taking and / or action item follow up

Draft email communications on behalf of manager, team, department, leader, etc

Manage departmental gSites, Currents, websites, newsletters, etc. (collect content, distribute information, oversee maintenance)

Coordinate collecting and implementing feedback for communications when applicable

Coordinate certain logistics of moves (space management), closely collaborate with administrative space planning lead

Manage candidate / interview process (hosting candidate, collecting feedback, preparing

hiring / promotion package for review committee, partnering with Talent Acquisition and Hiring Manager throughout the process)

Manage administrative components and logistics of onboarding (ensure new hires have information for orientation, welcome events, new devices, etc.)

Manage and plan team building events & workshops

Keep up-to-date on available trainings and organize for team and / or other admins in dept

Process and manage vendor / speaker engagements, contracts and payments, etc

Define centralized office supplies process

Autonomously maintain department org charts

Lead, act and live our Operating Principles in all aspects of work

Complies with all laws, regulations, policies and procedures that govern the conduct of Genentech activities

LSD Functional Support :

Support the LSD Sr. Director with any administrative duties (i.e.

Calendar / Expenses / Travel / Offsites & Onsites, etc)

Execute and maintain cohesive and effective administrative processes within LSD and its sub-functions in alignment with the LSD admin service level standards and shared services model

Collaborate with Management and Business Partners to identify and standardize operational processes

Coordinate and collaborate with other CMG Admin Teams as appropriate

Identify and implement ongoing process improvement opportunities across LSD

Participates in routine and ad hoc departmental meetings and other business reviews or meetings to remain, at all times, fully abreast and apprised of evolving business need and requirements

Expected to share best practices within the department and cross-functionally, identify and communicate ongoing opportunities for continuous improvement, training, learning and operational excellence

Department Operations :

Maintain and evolve (as driven by changing business requirements) department-specific systems, technologies, and tools such as knowledge management systems, intranet portal, communications platforms, etc.

Qualifications

BS / BA degree or equivalent industry experience

An average of 5-7 years related administrative, operations or project management experience

Experience working with senior leaders / management

Ability to multitask, prioritize and execute tasks independently. May assist in the coordination of work flow among team members

Collaborative, initiates and facilitates team development, ensures all relevant or useful information within the team is shared, works with different functions to achieve the best overall outcome

Ability to handle and exercise judgment and discretion concerning sensitive, confidential and proprietary information

Demonstrates accuracy and attention to detail of own and other's work, communicates and ensures standards for accuracy and detail within the team

Based on breadth of experience, skill and strategic context, makes decisions independently and with minimal need of external input / validation

In depth knowledge of Microsoft Office (Powerpoint, Excel and Word), cSuite Tools (including gMail, gCal, gSheets, gSlides, Trello, Jamboard, gMeet, ZOOM) and able to provide instruction or training to others as needed

Familiarity with Genentech organization strongly preferred

Benefits :

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.

Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.

As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.

BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.

The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.

Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 229237 when responding to this ad.

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Job Snapshot

Employee Type

Contractor

Location

South San Francisco, CA (Onsite)

Job Type

Pharmaceutical

Experience

Not Specified

Date Posted

09 / 16 / 2024