IBHS Clinical Manager

Our client, Founded in 1853 is to support the healthy development of children, while stabilizing their families to build stronger communities is looking for an IBHS Clinical Manager

Type : Temp + Temp-to-Perm / Ongoing

Schedule : Monday - Friday, 9am - 5pm

Location : Philadelphia, PA

SUMMARY :

• A Clinical Manager of the Intensive Behavioral Health Services (IBHS) directs, communicates, monitors, leads and supervises the clinical and operational processes of a designated clinical team.
• Under the supervision of the Clinical Director, the clinical manager is responsible for clinical coordination of care.
• S / he provides clinical leadership to the IBHS program and assures that all clinical services are delivered in accordance with the highest quality and standards.
• By identifying and addressing key issues that affect the daily functioning of the consumer, the Clinical Manager ensures that all aspects of treatment are integrated into a holistic plan.
• The Clinical Manager adheres to the policies, procedures and performance standards of client to ensure clinical quality and timeliness of services.
• The Clinical Manager is responsible for the supervision of IBHS team members (BC, MT, BHT), completion of psychological evaluations, concurrent reviews, case coordination and maintenance of authorized services.

SPECIFIC DUTIES : Communication

Communication

• Clearly and effectively communicates departmental goals and directives to staff and consultants.
• Provides leadership to ensure a high degree of cooperation and effectiveness among the teams.
• Communicates with external sources as a resource to the child, family, treatment team and school in handling any crisis and problem situations.
• Provides back-up support for other clinical managers during absence or when they are off-site.
• Establishes team culture consistent with agency directives.
• Schedules and completes psychological evaluations for the clients assigned to their cluster.
• Shares all important clinical information with all team members.
• Communicates with the managed care organization (CBH) to discuss clinical issues relating to packet submission.

Planning

• Assesses human resource needs, identifies skills needed, and develops staff training.
• Participates in performance improvement activities.
• Conducts meetings to plan anticipated clinical needs of consumer.
• Facilitates discharge planning and completes necessary paperwork.
• Thinks through all situations and system processes, identifies routine as well as situational issues, and effectively plans for continuous improvement.
• Assures staff perform high quality work, that they effectively handle situations and that they continuously improve what they do.
• Assures that all packets for services are processed in a timely fashion and that there is no break in service until discharge.

Monitoring

• Effectively allocates human resources
• Ensures that the team is in compliance with governing regulations
• Ensures that the treatment goals and objectives are appropriate and fit the particular needs of the child and family.
• Review BC, MT, and oversee BHT notes on a weekly basis and document their quality.
• Conduct clinical orientation and supervision for BC, MT and BHT positions.
• Monitors clinical effectiveness of care with review of the clients' charts and assures that information contained in the client charts is complete and current.
• Conduct periodic chart reviews.

Directing

• Directs the treatment team (BC, MT and BHT) consultants / employees in carrying out the required and most appropriate procedures to assure that clinical quality of care is given to clients.
• Reviews standards with staff to ensure mutual understanding of administrative and clinical procedures.

Supervision

• Provides clinical and administrative supervision and direction to staff regarding the clinical progress, treatment planning and documentation of each case.
• Assures that all staff complete necessary paperwork weekly, following agency policy and procedures when this does not happen.
• Evaluates the performance of consultants / employees.
• Interviews, hires, and trains BC, MT, BHT on clinical role within the team.
• Conducts treatment team meetings, as needed.
• Oversees facilitation of Interagency Meetings.

Networking

• Maintains contact with schools, families, internal / external resources as appropriate.
• Provides linkages with appropriate community resources by maintaining knowledge of other systems.
• Attends and participates in assigned departmental and agency meetings.

QUALIFICATIONS :

• Master's degree in Clinical / Mental health field. Psy.D. or Ph.D. in Clinical / Mental health field is preferred. License preferred.
• Four years experience in human service organizations.
• At least two years supervisory experience.
• Excellent working knowledge of clinical issues relating to children, adolescents and families.
• Good working knowledge of other systems that affect the Behavioral Health consumer.

CORE COMPETENCIES :

• Ability to communicate and interact with staff and consultants.
• Ability to assess consumer treatment needs and apply appropriate therapeutic intervention.
• Ability to effectively present information and respond to questions from consumers and collateral agencies.
• Ability to accurately calculate numbers such as in addition, subtraction and percentages.
• Ability to give clear and concise oral and written instructions.
• Working knowledge of the Behavioral Health system. Knowledge of and ability to navigate other social service systems.
• Good working knowledge of theoretical models, therapeutic interventions and behavior modification as it relates to our consumer base.
• Ability to effectively implement conflict resolution skills in dealing with consumers and staff.
• Ability to respond in a culturally competent manner to consumer issues.
• Experience in psychosocial assessment and treatment planning.

Please email : (url removed)

LI-KM1