Fraud Strategist

Job Description

Job Description

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management.

Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a Fraud Strategist with the industry leader- and build a career you can trust.

As a Fraud Strategist, your extensive knowledge of card-not-present (CNP) fraud is crucial. You will use data analysis to identify fraud, implement prevention techniques, and monitor performance to create effective e-commerce fraud prevention and revenue retention strategies for Accertify clients.

Your role involves working directly with e-commerce clients in various industries, providing consultation services to support them in achieving their objectives.

Responsibilities :

• Provide a dedicated level of strategic support to a portfolio of enterprise Strategic Risk clients.
• Partner with the Accertify Implementation team and consult with new clients on fraud risk strategies during onboarding.
• Consult with existing Accertify clients to design and implement comprehensive fraud prevention strategies and operational procedures to reduce fraud and increase efficiency.
• Perform fraud-focused data analyses for Strategic Risk clients to showcase where and how fraud is taking place; leverage this data to make recommendations on strategy improvements, providing metrics to highlight the simulated impact of the recommendations;

be able to present these findings to our clients, implement and test the strategy changes, and ensure successful production deployment within the Interceptas platform.

• Develop strong relationships with clients to deliver exceptional service and ensure that expectations are exceeded; act as a liaison between the clients and the organization and take feedback to other internal departments, such as sales and product.
• Stay informed on emerging fraud trends and industry-specific changes that might impact Strategic Risk clients.
• Keep track of platform releases and implement new features and functionality for applicable Strategic Risk clients.
• Work closely with other members of the Strategic Risk department to develop new services and methods of visualizing and presenting data.

Qualifications

• 3+ years of previous e-commerce CNP fraud prevention experience in a high transaction volume environment
• 3+ years of data analytics with a focus on fraud prevention
• In-depth understanding of payment processing environments, including chargeback rules and regulations, authorization, settlement, and fraud mitigation strategies both domestically and globally
• Proven ability to analyze, interpret, document, and communicate e-commerce fraud threats and trends effectively and deliver highly detailed technical information in presentation form
• Accertify Interceptas or other fraud prevention platform experience preferred
• Experience working in highly cross-functional environments; must be flexible and can adapt to working with tight deadlines and changing priorities
• Must be a self-starter with a demonstrated ability to proactively and independently solve problems and drive results
• Expert-level knowledge of Microsoft Office, especially Excel
• Knowledge of database structures, reporting / query tools, and constructing SQL statements in Oracle; experience using reporting / data visualization tools such as Splunk and Tableau is a plus;

experience using Python for reporting and automation is a plus

• Critical thinker with strong strategic planning skills who can adapt quickly by grasping and applying new technical concepts
• Excellent communication skills, both written and verbal
• Bachelor's Degree preferred or equivalent working experience

Additional Details :

• Location : 2 Pierce Place, Suite 900, Itasca, IL 60143
• Workplace Flexibility : Hybrid (3 days in-office per week)
• Remote work flexibility will be considered for qualified candidates outside the Chicagoland area.
• Visa Sponsorship : employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.

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