Technical Writer :: Remote

What you get to do in this role :

• Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple features or applications, in alignment with an established content strategy
• Provide input to help shape future content strategy for the product or business unit you help to support
• Contribute to the continued evolution of Client’s content development processes, DITA-based information model, and writing style and standards
• Develop a strong understanding of the Client product ecosystem and expert knowledge of the specific product area and user base you support
• Define content strategy for multiple applications, specifying the information architecture, textual content, and multimedia assets required to help customers quickly and easily achieve their goals
• Drive the execution of the content strategy for multiple applications by directly contributing high-quality, user-focused technical content and coordinating the efforts of subject matter experts, reviewers, multimedia content producers, and other writers
• Use your strong understanding of the Client product ecosystem and your expert knowledge of the specific users and applications you to influence product strategy and create content experiences that accelerate customer success
• Provide impactful leadership when working in teams by soliciting and considering diverse perspectives, fostering a shared sense of purpose, and structuring collaborative work in a way that empowers individuals while ensuring synergy and timely achievement of objectives

Skills :

Preferred Qualifications :

• 4+ years work experience in technical communication
• Samples of your prior technical writing work or other writing that demonstrates your ability to communicate complex ideas and technical information clearly
• Experience authoring in the Darwin Information Typing Architecture (DITA) or another XML-based structured authoring architecture
• Experience independently planning, creating, and delivering documentation in a fast-paced, globally distributed software development environment
• Ability and eagerness to demonstrate leadership by mentoring other writers, adapting quickly to changing priorities, and helping diverse cross-functional teams collaborate effectively to deliver exceptional results
17 days ago