Housekeeping Manager

ESFM

Position Title : Housekeeping Manager

Reports To : Salary : Experienced

Salary : Experienced

Pay Grade : 12

Other Forms of Compensation :

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment.

ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

Working as the Director of Housekeeping Services , you are responsible for the overall management of the Environmental Services / Housekeeping Department in a retirement community.

You will manage the department within the established objectives, standards, policies and procedures and remain in compliance with federal, state and local regulations.

You will be financially accountable for the environmental service / housekeeping department operating within the approved budget, while providing the Client with the maximum value spent.

In addition, you will be expected to foster strong interdepartmental relations and integrate the environmental service department with the facility plan of operations.

Key Responsibilities :

• Maintains an environment that is in sanitary, attractive and in orderly condition
• Plans, organizes, directs, coordinates and supervises functions and activities of the department
• Conducts regular management staff meetings and communicates with members of other departments to coordinate housekeeping activities
• Maintains the department in an "inspection ready" state at all times, ensuring the department operates within federal, state, and local regulations
• Maintains excellent relations with residents, Client and all community departments
• Serves on community committees and professional organizations
• Follows all Client and community policies and procedures
• Promotes the professional growth and development of the entire team and the department employees at all times
• Implements change to the environmental service program that enhances the desirability of the community for current and future residents.
• Maintains appropriate security for all Client-owned property, supplies and operating funds

Preferred Qualifications :

• B.S. Degree in related field or related experience is required
• Bachelor’s Degree in related field preferred
• Certified Healthcare Environmental Services Professional (CHESP) certification highly desirable
• Minimum of five years of EVS / Housekeeping experience in a retirement or adult home preferred, depending upon formal degree or training
• Two plus years of direct EVS / Housekeeping operational management experience
• Excellent customer services skills and experiences
• Experience with Federal & State healthcare surveys
• Experience with P&L accountability highly desirable
• Contract-managed service experience is desirable?
30+ days ago