Sr. Manager, Digital Account Management, NBCU Local

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone.

Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live.

We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Senior Manager of Digital Account Management will be responsible for managing and supporting a team of Local Digital Account Managers.

This role also oversees the Local Programmatic Guaranteed efforts. The Senior Manager supervises Local Digital Account Manager, our key ad sales support team.

This AM team is responsible for digital sales planning, campaign management, and billing reconciliation, among other sales support responsibilities.

The Sr. Manager will also lead the day-to-day workflow for digital campaign tactics. The role plays a key part in capturing and disseminating action items and next steps;

working alongside digital operations and sales leadership to ensure that all campaign processes are executed effectively and efficiently.

Responsibilities include, but are not limited to :

• Management and training of the Local Digital Account Management team
• Work with internal teams, and other AM Managers to ensure the digital process and workflow is effective and efficient
• Planning approval and guidance
• System management for billing, invoicing, and revenue allocation
• Local and National support and approval with Operative One (Order Management System)
• Management and monitoring of all planning requests and responses
• Oversight of all post-sales campaign pacing and delivery
• Rolling out pertinent information and documentation
• Oversight and management of Local Direct Programmatic campaigns and process

Qualifications

• 4 year college degree, or equivalent work experience
• 3-4 years managing a digital operations and / or sales planning team. Preferably with a lean toward planning and campaign fulfillment
• Ability to manage and prioritize a large volume of projects with tight deadlines from conception to completion
• Understanding of trafficking and ad server systems
• Knowledge of Programmatic ad sales and workflows
• Post Sales operations expert
• Excellent verbal and written communication skills
• Excellent problem solving and decision-making skills
• Strong interpersonal skills and the ability to be a great teammate as well as motivate a team
• Flexible and able to quickly adapt to change
• Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Desired Characteristics

Collaboration : Demonstrate a willingness to work as part of a team by being service oriented, responsive, and reliable when helping co-workers to accomplish their jobs / tasks at hand.

Establish and cultivate positive working relationships with internal and external partners; and be a "go to" person and a resource for the company.

Should be willing to do any task large or small to facilitate the project assigned.

Decision Making / Problem Solving : Demonstrate the ability to make effective and timely decisions by using good judgment that will have a favorable outcome and a positive impact on all jobs.

Anticipate roadblocks before they happen and gauge when to bring in senior leadership. Build confidence and respect of co-workers by flagging potential problems, addressing concerns and providing innovative solutions in a timely fashion.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range : $115,000-135,000 (bonus eligible).

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants

and employees without regard to race, color, religion, creed, gender, gender identity

or expression, age, national origin or ancestry, citizenship, disability, sexual

orientation, marital status, pregnancy, veteran status, membership in the uniformed

services, genetic information, or any other basis protected by applicable law.

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