Dog Daycare Lead - Supervisor/Manager

Job Description

Job Description

Crossbones Dog Academy is a dog training & daycare facility with a unique Day School program that combines daycare and training for dogs and puppies.

At this time, we are looking for a full-time Daycare Lead (40 hours per week) to manage our Educational Daycare program.

Interested candidates must be available Monday through Friday, 6 : 40AM to 6 : 30PM (shift hours will vary). Our daycare program is closed on weekends and federal holidays.

Role

• Maintain current Educational Daycare client relationships and implement successful retention strategies.
• Take excellent care of our clients’ dogs and coach our Daycare Attendants to do the same.
• Oversee the cleaning and maintenance of our 8000 square foot dog training & daycare facility.

Responsibilities

The Daycare Lead provides supportive leadership & coaching of Daycare Attendants and meets regularly with them to discuss their performance, as well as meeting with ownership to discuss progress.

The Daycare Lead is responsible for personally completing, or managing the employees who complete, the following tasks :

• Correspond with daycare clients via email, text, & phone
• Upsell enrichment activities & service add-ons
• Monitor department growth & establish methods for improvement
• Supervise playgroups of 2-10 dogs (solo) or 11-15 dogs (with another crew member)
• Train dogs of all ages to participate constructively in off-leash dog play
• Train dogs of all ages in basic manners using clicker training & positive reinforcement
• Potty train dogs by implementing a successful training & management plan
• Provide enrichment activities to dogs
• Take photos & videos of dogs to create social media content
• Complete & deliver report cards to every client participating in the program
• Oversee & participating in facility cleaning & maintenance

Requirements

• High school diploma or equivalent
• Knowledge of, or commitment to learning, clicker training & positive reinforcement based, LIMA (least invasive, minimally aversive) dog training protocols
• Punctuality & reliability
• Highly organized & able to keep track of multiple things at once
• Self-driven & proactive nature
• Familiarity with email, internet, and iOS
• Excellent written & oral communication skills
• Passion for exceptional customer service
• 1 (minimum) year employment experience supervising & caring for multiple dogs, owned by multiple people, at a time. (Such as veterinary, dog boarding kennels, dog daycare, & group dog walking.)
• 2 (minimum) years full-time employment in previous roles
• Management or leadership experience
• A commitment to continuing education
• A strong desire to be part of a team committed to personal and professional excellence. We strive to be great dog trainers, great dog owners, and great people!

Results

• Aid in the professional development of Daycare Attendants
• Aid in the training progress of client dogs
• Ensure all dogs’ progress & participation is well-documented
• Retain existing daycare customers
• Grow daycare department revenue through enrichment activities & add-on services
• Ensure facility is maintained and cleaned according to standard

This job description is not all-inclusive. Certain activities, duties, or responsibilities may be required of the employee as needed.

Compensation

• Hourly wage, commensurate with experience and qualifications, starting at $20+ per hour
• Health insurance
• Dental insurance
• Paid time off (PTO)
• SIMPLE IRA retirement plan with 3% match
• Free dog training classes & daycare
• Continuing education stipend
• Store discount on dog food & supplies
• For candidates with previous management experience, a bonus structure for reaching KPI goals will be discussed.

Crossbones Dog Academy is an Equal Opportunity employer. We’re committed to creating a diverse, inclusive company culture.

We do not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

TO APPLY FOR THIS JOB, FILL OUT AN APPLICATION ON OUR WEBSITE : https : / / crossbonesdog.com / dog -training-careers /

We are not accepting applications through any other websites.

Company Description

Crossbones is a team of dog trainers & canine care staff. We are devoted to providing exceptional care & a positive education for dogs and their owners.

We are driven by the belief that early socialization, consistent training, and regular physical & mental enrichment are the keys to bringing out the best in any dog.

We teach dog owners like you how to fulfill these needs, and provide services and products to set you up for success.

We are committed to modern, effective, positive reinforcement-based training. Our team applies these principles not only to dogs, but also to their owners, the community, & each other.

Crossbones is a fast-paced and dog-centric environment. We’re looking for crew members who are responsible, show up to work on time, love working hard & laughing often, and who want to make a difference in the lives of dogs and their owners every day. Does that sound like you?

In return, we offer a set schedule, competitive salary, benefits, and continuing education. At Crossbones Dog Academy, we are as committed to our crew members as we are to our clients and their dogs. Join us!

Company Description

Crossbones is a team of dog trainers & canine care staff. We are devoted to providing exceptional care & a positive education for dogs and their owners.

r n r nWe are driven by the belief that early socialization, consistent training, and regular physical & mental enrichment are the keys to bringing out the best in any dog.

We teach dog owners like you how to fulfill these needs, and provide services and products to set you up for success. r n r nWe are committed to modern, effective, positive reinforcement-based training.

Our team applies these principles not only to dogs, but also to their owners, the community, & each other. r n r nCrossbones is a fast-paced and dog-centric environment.

We’re looking for crew members who are responsible, show up to work on time, love working hard & laughing often, and who want to make a difference in the lives of dogs and their owners every day.

Does that sound like you? r n r nIn return, we offer a set schedule, competitive salary, benefits, and continuing education.

At Crossbones Dog Academy, we are as committed to our crew members as we are to our clients and their dogs. Join us!