We are hiring for our client, a culture-forward business management firm that prioritizes team members first. They pride themselves on an inclusive business model, welcoming professionals from diverse backgrounds.
This diversity enriches their atmosphere and creates a family-like environment where every voice is heard and celebrated.
Our client invests heavily in the training and development of their Customer Account Representatives and is looking for an entry-level professional who enjoys connecting with consumers and team members alike.
The ideal candidate should have a passion for people, a strong desire for success, and a drive to deliver the best customer experience every time! After training, the Entry-Level Customer Account Representative's responsibilities will include : Creating daily strategies that effectively work with the client’s CRM, analyzing data for efficiency and potential profits.
Initiating contact with consumers and providing friendly, helpful answers to their product inquiries. Navigating challenging customer questions while maintaining a pleasant and solution-oriented demeanor.
Learning sales techniques to navigate consumer negotiations with high closing rates and customer retention. Creating purchase orders and mediating the onboarding process with both the client and consumers.
Generating new accounts and successfully adding them to the CRM, ensuring timely responses to all account questions. Eagerly participating in additional training and skillset advancement opportunities.
Skills Our Client Is Looking For in an Entry-Level Customer Account Representative : A friendly and good-natured professional who prioritizes positive relationships.
Quick and efficient, with the ability to manage multiple tasks simultaneously. Top-tier communication skills with an outgoing and friendly personality.
1-5 years of experience in a customer service role, demonstrating success in negotiating and upselling. Thrives in challenges and remains calm under pressure. Powered by JazzHR
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