Front Desk Supervisor

DermASAP
Quincy, MA, US
Full-time

Job Description

Job Description

Company Description

Our busy Dermatology practice is seeking an experienced Front Desk Supervisor to join our team!

Job Description

Duties :

  • Oversee and train all Front Desk staff in Plymouth and Quincy with best practices including filling and moving provider schedules
  • Hiring firing and performance evaluations of front desk staff
  • Supervising and training all aspects of the patient registration process including verifying insurances
  • Executing and maintaining all Admin duties in ATHENA
  • Supervising and training of Insurance Prior Authorization process
  • Supervising Patient billing process through RCM
  • Maintain strict patient and physician confidentiality
  • Reporting to Practice Manager

Qualifications

  • Experienced in leading a team
  • Ability to multitask
  • Superb customer service skills
  • Team Player
  • Patient
  • Computer Skills
  • EMR Experience
  • Attention to detail
  • Punctuality
  • Professional presence

Additional Information

Job Type :
  • Full-time
  • Full-time
  • Monday - Friday 8 : 00 am-5 : 00 pm
  • Must be willing to go to both offices in Quincy and Plymouth
  • Experience :

    • Front Desk Operations and Scheduling Optimization
    • 2+ years’ experience as a Lead or Supervisor
    • Experience utilizing EMR is required

    Education :

    • Associates Degree preferred
    • 12 days ago
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