Front Office / Customer Service

Farmers Insurance District Office, Mesa AZ
Mesa, AZ, US
Full-time

Job Description

Job Description

Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position.

Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Responsibilities :

  • Meet new business production goals and objectives as established.
  • Solicits for new business via telephone, networking, and other lead sources.
  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
  • Educate clients on the insurance policies that best suit their needs

Requirements :

  • Strong work ethic and leadership skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • Interested in a sales career, sales experience preferred
  • Property and Casualty license or life license

Benefits :

  • Base pay with Commissions
  • Bonus Opportunities
  • Weekends Off
  • Holidays Off
  • Hands On Training
  • Professional Work Environment
  • 6 days ago
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