STAFF SERVICES MANAGER I

Job Description and Duties

This is a 12-month Limited Term position with an option to extend up to 24 months. Are you interested in working in a dynamic and innovative environment that promotes excellence in learning?

Are you seeking to make a positive impact and be part of a leadership team responsible for delivering award winning learning solutions / programs that foster employee development?

If you thrive in a fast paced and collaborative work setting and are driven to help others succeed, consider joining State Fund! The State Fund Learning Center (SFLC), under the Corporate Learning Department, is looking for a highly motivated, creative, self-directed Staff Services Manager l (SSM I) with exceptional interpersonal skills / EQ and a strong work ethic.

Under the general supervision of the Senior HR Manager, this position shall contribute to the success of Corporate Learning by providing leadership and coaching to cohort participants and / or a team of HR Professionals who are responsible for ensuring the effective performance of administrative, operational, and logistical functions in support of various HR programs / projects / initiatives that directly impact enterprise workforce development.

In this position you will lead various HR programs to support State Fund's workforce development needs. You will play an integral role in managing the Emerging Professional Program, Tuition Assistance Program, training contracts, budget, and other key initiatives / projects under the purview of Corporate Learning.

Preferred candidates will have experience in the following areas / competencies :

• Superb interpersonal skills; demonstrated clear and concise written and excellent verbal communication / presentation skills
• Strong event / project management experience and proven track record to execute projects with solid timely results
• Ability to design, plan, and implement policies, procedures, and effective workflow processes
• Keen ability to act independently with flexibility, tact, poise, professionalism, and diplomacy
• Working knowledge of training disciplines and practices, to include curriculum research, development, and implementation
• Adept with surveys, data analyses, workload / resource management, and budgets / contracts
• Proficient in Microsoft Suite, Zoom, and other applications / learning tools, technology, and platforms
• Proven ability to lead, earn staff respect, and inspire trust and confidence
• Ability to operationalize plans and commitment to continuous improvement of processes (be innovative)
• Open, inclusive, adaptive, results-oriented, change agent, self-starter, mentor / teacher / coach
• Collaborates and creates with others through vision, positive influence, prioritization, and detailed execution
• Craves employee and client engagement with demonstrated change management skills
• Can be counted on to exceed goals successfully and is consistently a top performer
• Ability to research and analyze information to proactively make / implement recommendations and decisions in a fast paced and evolving environment to ensure operational efficiency
• Familiarity with contracting process and the administration of financial assistance programs
• Business acumen; commitment to continuous process improvement
• Ability to be proactive and respond timely to time-sensitive matters while maintaining ongoing communication with all stakeholders
• Must be dependable, punctual, able to multi-task, and flexible in demanding / fast-paced working environment

New to state candidates will be hired into the minimum salary of the classification or minimum of the alternate salary range when applicable.

Placement to alternate salary range may be based on education or experience identified in your state application.

You will find additional information about the job in the .

Working Conditions

Candidates must reside in California to be eligible for this appointment.

Special Requirements

California State Civil Service Employee Benefits Summary Benefit Description Additional Information New Employee Benefits Orientation Page

Summary review of benefits available to you as a new State Civil Service employee. State Civil Service Act

Review the benefits and protections provided to State Civil Service employees through the State Civil Service Act.

Salaries and Civil Service Pay Scales

Information regarding salary ranges for State Civil Service employees, as well as the Civil Service Pay Scales, the official salaries for all state jobs.

Represented Employee Bargaining Contracts

Review the specifics of represented state employee collective bargaining contracts.

Retirement

Learn more about the defined benefit plan that is offered to state employees through the California Public Employees' Retirement System (CalPERS) based on years of service, age and final compensation.

CalPERS also offers disability retirement, partial service retirement, and death benefits for eligible employees.

401(k) and 457(b) Plans (Savings Plus)

Offers a voluntary benefit that allows you to contribute to both a 401(k) and a 457(b) plan to enhance your retirement benefit.

This allows you to contribute, through payroll deduction, up to twice the amount available to the private sector and most public sector employees.

You can contribute on both a pre-tax and an after-tax designated Roth basis that offers you the opportunity to take advantage of tax savings now and in the future.

California State Civil Service Employee Benefits Summary - Specific Benefits Specific Benefits Additional Information

Cash In Lieu of Health and / or Dental Benefits (Cash Option)

Allows you to receive cash in lieu of state-sponsored health and / or dental benefits insurance if you have other qualifying medical and / or dental coverage through a spouse, domestic partner, parent or other source.

Common Carrier Travel and Accident Insurance for Excluded Employees Only

Offers employer-paid accidental death and dismemberment insurance to managers, supervisors and other specified employees who travel on state business.

Commute Program

Voluntary benefits that subsidize commuting expenses for eligible employees who commute to and from work using public transportation, vanpools, or bicycles.

Consolidated Benefits (CoBen)

Provides a benefit allowance, rather than specific contribution amounts for health, dental and vision benefits. You may receive additional taxable income each month, depending on the total cost of the benefit plans you choose.

Consolidated Omnibus Budget Reconciliation Act (COBRA)

Continuation of health, dental, and vision insurance coverage as well as medical reimbursement account for employees and eligible dependents who involuntarily lose coverage.

Death Benefits

Benefits available to legal survivors and / or designees of state employees; see "Planning Ahead" handbook.

Planning Ahead Handbook Dental Benefits

Offers you and your dependents preventive, basic and major dental care coverage through one of several dental plans.

Employee Assistance Program

Employer-paid program offers free professional and confidential short-term counseling and referral services to employees and their eligible dependents, as well as valuable information on a variety of topics including financial, legal, and wellness.

866) EAP-4SOC

California State Civil Service Employee Benefits Summary Benefit Description Additional Information

Group Legal Services Insurance

Voluntary, employee-paid plan that provides comprehensive legal coverage designed to meet most common personal legal needs.

Available to eligible employees and their eligible dependents.

Group Long-Term Disability Insurance For Excluded Employees Only

Voluntary, employee-paid plan that replaces a portion of the employee's income in the event the employee is unable to work for six months or longer due to a covered illness or injury.

Health Benefits

Offers you and your dependents a broad range of health insurance plans with the state paying a portion of the premium. CalPERS administers this coverage.

CalPERS Health and Wellness

Promotes a work environment that encourages healthy lifestyle choices, decreases the risk of illness and disease and enhances employee effectiveness and well-being.

Long-Term Care Program

Offers coverage through CalPERS for a chronic illness, frailty of old age, or a serious accident. Available to all California public employees, retirees, and their eligible family members.

Part-time, Seasonal, and Temporary Retirement Program

Offers a retirement savings program for part-time, seasonal and temporary employees who are not covered by CalPERS or Social Security.

Reimbursement Accounts

Allows you to set pre-taxed money aside in a reimbursement account to pay for certain kinds of medical and dependent care expenses.

You can increase your take home pay and decrease your taxable income.

Third-Party Pre-Tax Parking Reimbursement Account Program

Allows you to deduct a specific pre-tax amount for work-related parking fees from your pay. Available to employees who drive a personal vehicle to work or to a location from which the employee commutes to work and pays for parking.

Vision Benefits

Employer-paid benefit that offers you and your dependents an annual eye examination and an allowance for frames and lenses.

An enhanced vision plan is also available which provides higher allowances for certain materials and other benefits.