Call Center Specialist

AppleOne
Portland, OR
$39K-$43K a year
Full-time

Are you a problem-solver with excellent communication skills? We are seeking an enthusiastic and dedicated Call Center Specialist to join our team, offering a competitive salary between $39,000 and $43,000 annually.

In this role, you will be the first point of contact for our customers, handling inbound and outbound calls to provide assistance, resolve issues, and deliver exceptional service.

If you're passionate about helping others and thrive in a fast-paced environment, this is the perfect opportunity for you.

Your daily responsibilities will include addressing customer inquiries, troubleshooting problems, processing orders, and escalating complex issues to the appropriate departments.

You'll also play a key role in maintaining customer satisfaction by ensuring timely follow-up and accurate information. With each interaction, you'll be building positive relationships and contributing to our company's reputation for outstanding service.

The ideal candidate will have strong communication and multitasking skills, a friendly and professional phone manner, and the ability to stay calm under pressure.

Experience in a call center environment is a plus, but if you’re a quick learner with a passion for customer service, we want to hear from you! Join our dynamic team and help us make a difference with every call.

EEO / AA Employer / Vet / Disabled.

The Know Your Rights poster is available here :

The pay transparency policy is available here :

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

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1 day ago
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