A company is looking for a Technical Support Representative.Key Responsibilities : Provide 1st level support for clients, troubleshoot and resolve issues with company softwareReceive inbound phone calls and accurately log all call conversations in Zendesk in a timely mannerWork closely with Tier 2 technicians to escalate issues as required and ensure clients remain informed of progressRequired Qualifications : 2 or more years' experience in customer serviceProficient in Microsoft Office 365 (Outlook, Excel, Word, OneDrive)Experience in troubleshooting various applicationsDetailed oriented and self-motivatedAble to thrive in a fast-paced, deadline-driven environment
Application Support Assistant Technical Support Representative
A company is looking for an Assistant Technical Support Representative - Application Support. Key Responsibilities:Use training, documentation, and peers for troubleshooting and research skillsDocument and resolve reported issuesMaintain understanding of Corporate and IT policies and proceduresRequi...
Technical Support Representative - Onsite
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good...
Technical Support Representative
A company is looking for a Technical Support Representative. ...
Get hired today! Technical Support Representative / Work from Home
Technical Support Representative. Minimum of 6 months technical support experience required. ...
Technology Technical Support Representative
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
Technical Support Engineer
Experience in a technical support role in a networking/security company or equivalent education. Previous call center experience, preferably supporting data networking products and/or security products is desirable. Consultation of technical documentation, bulletins, and release notes for known prob...
Desktop Support Technician
A company is looking for a Desktop Support professional to provide technical support and maintenance for end-user devices in a remote environment. ...
Customer Support Representative
The role of the Customer Support Representative is a technical support position in a high-volume, fast-paced VoIP technical contact center. Provide a best-in-class customer experience and frontline troubleshooting and Customer Care in Ooma's tiered support model, while satisfying the customers' need...
Technical Support Supervisor
As a Technical Support Supervisor, you'll lead a dynamic team of technical support specialists in delivering exceptional customer service and resolving complex technical issues. The world’s largest manufacturer of conveyorized car wash equipment and control systems is seeking a Technical Support Sup...