1099 NoW2
Job titleHelp Desk Analyst HDA2A4 SC3
JoblocationHarrisburgPA
Job typeHybridcontract
Required / DesiredSkills
Skill
Required / Desired
Amount
of Experience
Promptly answer help deskphone
Required
Years
Promptly respond to help deskemails
Required
Years
Escalate issues to senior staffmembers by assigning ServiceNow incidents to the appropriatetechnical resource
Required
Years
Perform agency computer repairs asneeded
Required
Years
Install software / updates on agencycomputers as needed
Required
Years
Assist senior technical staff asrequested with lower level job tasks such as acquiring data andrunning reports
Required
Years
Run daily reports and hand deliverthe reports or insert into intercompany mail envelopes for pickupand delivery
Required
Years
Create ServiceNow incidents forall phone and email requests
Required
Years
Provide assistance with cablecleanup installations data center cleaning moving or racking ofequipment
Required
Years
For more information please feel free tocontact at
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