Available Shifts : Monday-Thursday and Friday-Sunday
The purpose of this role is to support the Amazon Services Torus Hub Reverse Logistics Center (RLC) operation with the Plant Manager by coaching and leading Retail Service Ops associates, lead safety, and provide excellent customer service.
Areas of Accountabilities
Provide Safety Leadership across all shifts
- Understand and advance Plan To Zero (PTZ) in the facility
- Model and promote Rehrig Pacific’s Safety Culture
- Ensure there is Safety accountability within the location
- Work cross functionally with the Safety Team and Plant Manager to ensure safety goals and programs are progressing
- Hit PTZ and injury rate goals set for the RLC network
- Understand, document, and share best Safety practices
- Ensure compliance with monthly requirements (BBSOs, Safety Topic) and monthly report completion
- Ensure plant is staffed appropriately including proper use of temp labor
- Select, coach, lead and retain associates
- Onboard and train associates, utilizing Human Capital programs that improve recruitment and retention within the Operation
- Coach, mentor and lead team members in accordance of our Core Values and Strategic Vision
- Be a positive contributor to the already great culture at Rehrig Pacific
- Be a champion for our Diversity, Inclusion, and Belonging, advancing the cause of every family member feeling like they belong
- Leveraging the Learning & Development resources, further the development and growth of team members
Provide a level of service that meets all customer expectations
- Understand and provide accountability for RLC Quality programs
- Work with the Quality Manager and Plant Manager to implement corrective actions on any service failures for the facility
- Meet or exceed quality goals set forth for RLC Operations by following customer specifications and using visual controls for team accountability
- Understand, document, and share best Quality practices
Drive efficiency and cost reduction within the RLC facility
- Support efficiency metrics and continuously improve them
- Coach Supervisors on managing labor expenditures to production volumes
- Work with cross functional partners and Plant Manager to progress Rehrig Management System (RMS) at the facility
- Lead daily VC controls and shift meetings
- Manage and monitor JDE system to ensure accurate reporting and billing
Qualifications :
- 5+ years supervisory experience or education equivalence
- Experience with JDE system a plus
- The ability to interact with and train a diverse group of personnel
- Excellent written and verbal skills
- Ability to work cross functionally
1 day ago