Senior Vice President, Relationship Management

Bring your ideas. Make history.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and / or administration.

Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn.

Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself.

This is what #LifeAtBNYMellon is all about.

We're seeking a future team member for the role of Senior Vice President, Relationship Management to join our Asset Servicing team.

This role is located in Pittsburgh, PA - Hybrid

In this role, you'll make an impact in the following ways :

• Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short- and long- term strategic objectives.
• Primary client advocate and ultimate escalation point for client satisfaction
• Bring the best of BNY Mellon to our clients to grow our relationships
• Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank
• Attend industry events and conferences to remain visible in the market and remain current on industry trends and competitor services / offerings
• Work closely with service delivery teams to drive client satisfaction across the breadth of the relationship
• Work closely with business development teams to acquire new business
• Ultimately responsible for the revenue lifecycle, directly managing contract and fee negotiation, working with other teams on invoicing and revenue collection

To be successful in this role, we're seeking the following :

• Bachelor's degree or the equivalent combination of education and experience is required. Advanced / graduate degree preferred.
• 7 plus years of total work experience within Financial Services. Experience with Asset Servicing, Front Office, or Strategy Consulting is strongly preferred.
• Strong experience in Relationship Management, Client Services or Account Management.
• Capable influencer across both internal teams and external organizations
• Experienced in designing and executing strategic initiatives, developing and presenting thought leadership

Our Benefits :

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity / Affirmative Action Employer. Minorities / Females / Individuals with Disabilities / Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.

We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon is an Equal Employment Opportunity / Affirmative Action Employer. Minorities / Females / Individuals With Disabilities / Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.

We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.