Job Description
Job Description
Duration
6 Duration Unit
Month(s)
Req Description
Description
looking to add an additional candidate to their outside customer support team. This person will be troubleshooting client issues revolving around network connectivity and functionality in their Kiosk products as they are deployed at customer sites.
Enterprise Req Skills
Technical support,Active directory,Customer service,Service desk,Networking Support,Support,Troubleshooting,Call center,Remote support
Job Title
technical support specialist
Top Skills Details
1) Good networking concepts and fundamentals
2) Experience providing remote support
3) Excellent customer service / personality
Worksite Address
Troy,Michigan,United States,48084-4603
Additional Information
Drug Test Required
true
Experience Level
Entry Level
External Communities Job Description
Opening on a TEKsystems clients technical support and application support team.
Great growing company with a strong culture and opportunity to grow career.
Work Environment
Remote until pandemic is deemed safe to return to office, then they will be on-site in Troy, MI.
Additional Skills Tags
Support,Troubleshooting,Call center,Remote support
Additional Skills & Qualifications
Need to have base networking knowledge combined with traditional EUS skillset. Candidates with educational backgrounds in networking, CCNA, and Network+ have been ideal in the past.
Business Qualification
Impact to the Internal / External Customer
Interview Information
1 step video interview
Why is Position Open?
Business Challenge
Position is open due to growth in their customer base and uptick in support tickets.
Technical Support Specialist
Offer technical support for other. We are dedicated to supporting Michigan by giving our time and services to the communities we serve. ...
Project Engineer / Technical Support Specialist
Project Engineer/Technical Support Specialist. Next to our employees, our customers are our number one priority! We are looking for excellent communicators with a technical skill set to fill this role. Technical IT Project implementation (Server, Cloud, Network). Provide general technical assistance...
Technical Support Specialist
Opening on a TEKsystems clients technical support and application support team. Technical support,Active directory,Customer service,Service desk,Networking. Support,Support,Troubleshooting,Call. Experience providing remote support. ...
Technical Support Specialist
The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical rel...
Technical Operations Support Specialist
The Technical Operations Support Specialist is the first point of contact for the help desk and end users seeking technical assistance on incidents or requests. They are responsible for working level 1 tickets to resolution within expected timeframes, and day-to-day deskside/end user support. They w...
Technical Support Specialist
Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development? . This position helps identify opportunities and deploy technical solutions that enable improvements to our cl...
Technical Support Specialist - NO EXPERIENCE NEEDED
Location: Michigan (Multiple Locations)Are you tech-savvy and enjoy helping others solve their technical problems? Join our team as a Technical Support Specialist! Our clients are looking for talented individuals to provide top-notch technical assistance. Our clients are interviewing now, so apply t...
Technical Support Specialist - Tech Line
Technical Support Specialist Tech Line. Collects and documents technical information • Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. Replies to TECH LINE cases via email or phone, and/or responds to Chat line...
Digital Business Support Specialist (14034)
ROLE TITLE: Digital Business Support Specialist. The DBS Support Specialist is part of the DBS Level 2 Expert team. The DBS Support Specialist is the primary point of contact to triage all problems, collaborate with third-party providers to ensure an appropriate solution is identified to mitigate is...
Technical support specialist (read Description and apply)
Required Education, Training and .Associates degree with two years of experience or an equivalent combination of education and experience.Preferred: Additional training as evidenced by certifications: A+, NET+, MSP, etc.Valid State of Michigan Driver's .Required Education, Training and .Associates d...