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Operations Manager, Communications

Gartner
Fort Myers, FL, United States
$84K-$115.9K a year
Full-time

About this role :

The Operations Manager is part of the Engagement Communications team, whose mission is to deliver our business strategy effectively.

The role will report into the Senior Director and assist within internal communications programs, metrics and channels.

What you'll do :

  • Manage the partnership between IT and business sides of internal communications technology stack, driving the evolution and continuous improvement of communications channels, including owning technical relationships with platform vendors
  • Lead project management for ongoing global intranet initiatives, including GenAI and mobile implementations, SEO and UX workstreams, and additional enhancements as needed
  • Oversee intranet governance and health at both site-wide and business unit-specific levels, including updating metrics and best practices, and sharing with relevant stakeholders
  • Serve as primary point of contact for Internal Communications Center of Excellence, including maintenance of key documented guidance, governance and standards for global team, including playbooks, best practices, benchmarks and metrics dashboard
  • Develop and maintain UX data library, including managing future UX studies, surveys and focus groups
  • Partner with other business unit stakeholders as needed to update intranet pages
  • Support global Internal Communications team through knowledge-sharing, enhancement updates and project management support as needed

What you'll need :

  • Bachelor's degree in a relevant field
  • 5+ years' experience in operations / project management, data & analytics and / or communications, preferably at a global enterprise
  • Exceptional organization and collaboration skills
  • Ability to function as an individual contributor
  • Proactive self-starter and ability to flex priorities
  • Strong written / verbal / interpersonal communication skills
  • Self-motivation to continuously improve skills and learn new platforms

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Who are we?

At Gartner, Inc. (NYSE : IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support 15,000 client enterprises in 90 countries and territories.

We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.

The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.

How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.

This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 84,000 USD - 115,920 USD.

Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates.

We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability.

You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected] .

Job Requisition ID : 92695

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Gartner Applicant Privacy Link : https : / / jobs.gartner.com / applicant-privacy-policy

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6 days ago
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