Delivery Manager - Salesforce Implementation

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

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Role / Responsibilities :

The Project Delivery Manager is a key member of Technology Solutions Group, responsible for driving and managing cross-functional agile teams to deliver CRM technology projects and operations initiatives.

The Project Delivery Manager Technology Solutions Group will work on a range of data and technology projects that focus on Quote-to-Cash systems and processes.

The Project Delivery Manager will work closely with product owners, software developers, solution architects, testers, and DevOps engineers on highly visible roadmap programs and acquisition integrations.

A successful Project Manager must be both a leader who can drive cross-functional agile teams and an individual contributor who can develop detailed project plans, run agile sprints, manage vendors, and facilitate issue resolution.

On any day, the candidate could be doing any or all of the following :

• Drive Agile release planning, user story estimation, sprint stand-ups, and release deployment.
• Define project vision and prepare the project kick-off presentation.
• Analyze business problems and organize cross-functional solution design sessions.
• Develop the test strategy and manage the QA team.
• Manage the project timeline and milestones and communicate project status, issues, and risks.
• Structure the project activities from requirements gathering to deployment.
• Track delivery milestones, dependencies, and deliverables for the work stream.
• Manage stakeholders and foster timely and data-driven decision-making.
• Work collaboratively with business teams, software engineers, testers, and vendors.
• Drive issue resolution, risk management, and cross-team dependencies.

Qualifications :

Bachelor's or master’s degree in computer science or related field. Agile ScrumMaster certification or Agile Product Owner certification required.

PMP (PMI) Certification is desirable. Salesforce Administration Certification is desirable.

Minimum 2 years as a Project Manager / ScrumMaster experience Salesforce implementation, with a proven track record of interfacing with multiple levels of the organization.

Minimum 2 years of experience in JIRA and Salesforce.com.

Adaptable and flexible as an individual contributor and team leader.

Strong communications and analytical skills with the ability to present quantitative and technical concepts to both business executives and technical teams concisely.

Strong vendor and stakeholder management skills with the ability to use data to drive decisions and mediate conflicting views.

Proven track record as a servant-leader who removes obstacles, solves problems, and drives the team to optimal outcomes.

For US-based roles only : the anticipated hiring base salary range for this position is $97,300.00 - $141,100.00, depending on factors such as experience, education, level, skills, and location.

This range is based on a full-time position. In addition to base salary, this role may be eligible for a completion bonus.

Moody’s also offers insurance and a discounted employee stock purchase plan for limited duration employees.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws.

If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

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