Hotel ReservationAgent
Department : Hospitality
Job Summary :
We areseeking a detailoriented and customerfocused Hotel ReservationAgent to join our team. In this role you will be responsible forassisting guests with booking hotel rooms answering inquiries andproviding exceptional customerservice.
Responsibilities :
- Managehotel room reservations through phone email and online bookingplatforms
- Provide information about hotelservices amenities and policies toguests
- Process payments and ensure accuracy ofguest information
- Handle guest complaints andresolve issues in a timely and professionalmanner
- Collaborate with other hotel departmentsto ensure guestsatisfaction
Qualifications :
- Highschool diploma or equivalent
- Prior experiencein customer service or hospitality industrypreferred
- Excellent communication andinterpersonal skills
- Ability to multitask andwork in a fastpaced environment
- Proficiency incomputer systems and reservationsoftware
If you are passionate aboutproviding exceptional service and enjoy working in a dynamicenvironment we would love to hear from you.
Apply now to join ourteam as a Hotel Reservation Agent!
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