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Business Office Coordinator

Acadia Healthcare
Knoxville, TN, USA
Full-time

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

ESSENTIAL FUNCTIONS :

  • Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
  • Financial counseling of patients and / or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc).

Provide information to the patient and / or guarantors regarding their benefits and financial obligations.

  • Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
  • Complete adjustment forms for any charity or administrative adjustments for approval.
  • Complete promissory notes for patients that request payment arrangements.
  • Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS :

Perform other functions and tasks as assigned.

EDUCATION / EXPERIENCE / SKILL REQUIREMENTS :

  • High school diploma or equivalent required.
  • Three or more years' experience in related field required.
  • Extensive knowledge and understanding of Commercial Insurance and Medicare / Medicaid required.
  • 30+ days ago
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